Medical Administration Officer - Clermont
Medical Administration Officer - Clermont
Create meaningful patient experiences while supporting essential healthcare services in the heart of rural Queensland.
Classifications
- Admin / Secretarial / Office Support
- Administration
- Part-time
Key points
- Great work-life balance - morning or afternoon shifts and no weekends!
- Contribute to quality patient care in your local community
- Work with the RFDS - an iconic organisation
Description
At the Royal Flying Doctor Service (Queensland Section) (RFDS), we are committed to improving health outcomes for regional, rural and remote communities across Queensland.
We are seeking two friendly, customer-focused and organised Medical Administration Officers to join our Primary Health Services team in Clermont, Queensland.
Located in the Mackay-Isaac region of Central Queensland, and serving as a hub for the region’s coal mining and agricultural industries, Clermont offers a welcoming community, affordable lifestyle and access to stunning natural landscapes. Enjoy the benefits of regional living while playing a vital role in supporting your local healthcare services.
About the role
This is an initial 6-month contract in a job-share, part-time position, working Monday to Friday. As the welcoming face of the Clermont clinic and the first point of contact for patients and visitors, you will play a key role in delivering exceptional customer service and supporting clinical staff with a range of administrative functions. Your contribution will help ensure our healthcare services operate smoothly and efficiently, creating a positive patient experience while supporting the delivery of safe, efficient, and patient-centred care.
Key Responsibilities
- Manage reception services and coordinate appointment bookings
- Maintain accurate patient information and registrations within Pracsoft
- Complete Medicare and DVA batching processes
- Assist with daily clinic opening and closing procedures
- Prepare consulting rooms and monitor clinical stock supplies
- Ensure confidentiality and privacy requirements are maintained at all times.
- Experience in a medical, healthcare or administrative role
- Strong computer skills, including Microsoft Office and medical software systems
- Excellent communication and interpersonal skills with a customer-focused approach
- Ability to work collaboratively as part of a team while maintaining confidentiality
- High attention to detail, with qualifications in Medical Administration and experience with Medical Director, Pracsoft or Medicare billing highly regarded.
At the RFDS (Queensland Section), you’ll be driven by purpose not tasks - it's about being part of an organisation where, whatever your role, you make a difference each day to people’s lives. We offer flexibility so you can look after your well-being and commitments, getting the very best from life professionally and personally. By joining the RFDS (Queensland Section), you will also have access to the following:
- Receive a competitive salary + super
- Up to $18,550 tax-free benefits – increasing your take home pay!
- Work with people who are passionate about our purpose and proud of their contribution
- Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
- Private health insurance discounts
- Full uniform allocation
- Fitness Passport (for staff and family members)!
- RemServ Rewards, where members receive cashback benefits on purchases from hundreds of leading Australian retailers, including groceries, fashion, technology and travel.
Apply Now! If you have any questions, please do not hesitate to contact Deb Frankel (Talent Acquisition Advisor) on 07 3852 7553 or recruitment@rfdsqld.com.au
This role will close on Friday 17 July 2026 however, shortlisting will begin before this date. Please do not delay in applying!
About RFDS (Queensland Section)
The Royal Flying Doctor Service is one of the world's largest and most comprehensive aeromedical organisations. The RFDS in Queensland provides excellence in and access to primary health care and aeromedical services across the state. Our emergency retrieval service operates 24 hours a day, seven days a week, delivering the finest care to more than 330,000 Australians each year, that’s one person every two minutes! In addition to aeromedical retrievals of the critically ill or injured, the RFDS also delivers a broad range of essential primary and preventative healthcare services, including telehealth, mental health, oral health and health promotion.
Successful candidates will be subject to a police check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. You must possess a valid, unrestricted Australian Driver's Licence and be required to show evidence of immunisations for preventable diseases.
The RFDS acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
The RFDS is committed to the protection of human and legal rights, including the rights of children, young people and adults to be safe, heard and cared for. In upholding the Universal Principle, RFDS is committed to creating an organisational environment that ensures Aboriginal and Torres Strait Islander children and their families feel welcome, safe, valued, included and respected.
