Contact
If your query is related to donations, please contact our state-specific contacts mentioned below-
RFDS CANBERRA OFFICE
Email: FederationOfficeEnquiries@rfds.org.au
Telephone: 02 6269 5500
Street Address: Level 2, 10 - 12 Brisbane Avenue, Barton ACT 2600
Mailing address: PO Box 4350, Kingston ACT 2604
Please select your state for state specific contact details below:
For 24 hour medical and emergency help call
1300 My RFDS (1300 69 7337)
URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.
This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
Emergency
For 24 hour medical and emergency help call
1300 My RFDS (1300 69 7337)
URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.
This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
General enquiries
Email: rfds_bne@rfdsqld.com.au
Telephone: 07 3860 1100
Facsimile: 07 3860 1122
Address: 12 Casuarina Street BRISBANE AIRPORT QLD 4007
Career enquiries
Email: recruitment@rfdsqld.com.au
Volunteer enquiries
https://careers.rfdsqld.com.au/volunteers/
RFDS Qld Fundraising & Marketing Complaints and Contact Preference Updates
Email: donations@rfdsqld.com.au
07 3852 7515
RFDS Qld compliments and complaints
Email: liaison@rfdsqld.com.au
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24-hour medical emergency help you can call the Flying Doctor directly on (08) 8088 1188. This number is only to be used in an emergency if you do not have access to hospital services in your local area. In an emergency, you can also call 000. Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
For non-emergency patient transport please call the Dubbo Operations Centre on 1300 612 000.
The centre is staffed 24/7.
If you are having suicidal thoughts, you need to stay safe, send for help and have someone remain with you (if able, or on the phone) until further help arrives.
Are you or someone near you in immediate danger?
Call emergency services on 000; or Go to a hospital emergency department.
If you usually receive services from the Royal Flying Doctor Service the emergency medical phone number is: 08 80 88 11 88. Call the on-call Doctor.
To talk to someone, call:
Lifeline 13 11 14
For rural areas:
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
Emergency
For 24-hour medical emergency help you can call the Flying Doctor directly on (08) 8088 1188. This number is only to be used in an emergency if you do not have access to hospital services in your local area. In an emergency, you can also call 000. Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.
For non-emergency patient transport please call the Dubbo Operations Centre on 1300 612 000.
The centre is staffed 24/7.
If you are having suicidal thoughts, you need to stay safe, send for help and have someone remain with you (if able, or on the phone) until further help arrives.
Are you or someone near you in immediate danger?
Call emergency services on 000; or Go to a hospital emergency department.
If you usually receive services from the Royal Flying Doctor Service the emergency medical phone number is: 08 80 88 11 88. Call the on-call Doctor.
To talk to someone, call:
Lifeline 13 11 14
For rural areas:
Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.
GENERAL ENQUIRIES
Email: enquiries@rfdsse.org.au
Phone: 02 9941 8859
DONOR ENQUIRIES
If you would like to amend your regular gift details, please allow three working days notice to make any changes. We will always aim to process your request as quickly as we can.
To talk to our friendly Supporter Relations representatives, please leave a message on 1300 669 569 or email supporter@rfdsse.org.au - all enquires will be followed up as soon as possible.
Email: supporter@rfdsse.org.au
Phone:
- Within Australia 1300 669 569
- International +61 2 9941 8888
Facsimile: +61 2 9262 1817
Mailing Address: GPO Box 3537, Sydney NSW 2001
Office Address: 418A Elizabeth St, Surry Hills NSW 2010
Career Enquiries: careers@rfdsse.org.au
PRIVACY
Email: privacy.officer@rfdsse.org.au
Privacy Statement: https://www.flyingdoctor.org.au/download-document/se/rfds-se-privacy-statement-2019
COMPLIMENTS AND COMPLAINTS
Head of Brand and Communications: Kell McGregor
Email: Kell.McGregor@rfdsse.org.au
Mobile: 0407 583 854
Senior Brand and Communications Advisor: Mark Rayner
Email: mark.rayner@rfdsse.org.au
Mobile: 0436 622 801
Brand and Communications Advisor: Taylor Jurd
Email: Taylor.jurd@rfdsse.org.au
Mobile: 0436 622 802
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresRFDS Victoria does not provide emergency medical services.
Please dial 000 for emergency assistance.
Emergency
RFDS Victoria does not provide emergency medical services.
Please dial 000 for emergency assistance.
GENERAL ENQUIRIES
Email: info@rfdsvic.com.au
Head Office Phone: 03 8412 0400
Patient Transport Service Phone: 1300 887 678
Facsimile: 03 9429 8311
Head Office Address: Level 1, 345 Bridge Road, Richmond VIC 3121
Mailing Address: PO Box 7027, Richmond VIC 3121
Facebook: Follow Royal Flying Doctor Service Victoria here
DONOR ENQUIRIES
Email: fundraising@rfdsvic.com.au
Phone: 03 84120490
GIFT IN WILL ENQUIRIES
Email: giw@rfdsvic.com.au
Phone: 03 8412 0400
CAREER ENQUIRIES
Email: careers@rfdsvic.com.au
VOLUNTEER ENQUIRIES
Email: info@rfdsvic.com.au
SCHOLARSHIP ENQUIRIES
Email: scholarships@rfdsvic.com.au
MEDIA ENQUIRIES
Contact: Jonathan Green
Email: jonathan.green@rfdsvic.com.au
Phone: 03 8412 0476
Mobile: 0447 546 764
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24-hour medical and emergency assistance call:
SA (Outback Areas): 1800 RFDS SA (1800 733 772)
NT (Central Australia): 1800 1MRACC (1800 167 222)
NT (Top End/Darwin): 000 (St John NT)
HF Radio: (4010kHz, 6890kHz or 8165kHz)
Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)
Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.
Emergency
For 24-hour medical and emergency assistance call:
SA (Outback Areas): 1800 RFDS SA (1800 733 772)
NT (Central Australia): 1800 1MRACC (1800 167 222)
NT (Top End/Darwin): 000 (St John NT)
HF Radio: (4010kHz, 6890kHz or 8165kHz)
Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)
Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.
Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.
Email: enquiries@flyingdoctor.net
Telephone: 08 8238 3333
Facsimile: 08 8238 3395
Address: 1 Tower Road, ADELAIDE AIRPORT SA 5950 or PO Box 381 MARLESTON SA 5033
Student Placements: Email: enquiries@flyingdoctor.net
Medical Chests in SA/NT: Contact Port Augusta Primary Health Care Service. Telephone: 08 8648 9500
Corporate: Contact Charlie Paterson, Executive General Manager, Marketing & Stakeholder Relations. Email: charlie.paterson@flyingdoctor.net Telephone: 0422 233 134
Volunteering: Contact Lindy Allchurch, Volunteer Fundraising Specialist. Email: lindy.allchurch@flyingdoctor.net Telephone: 08 8238 3314
Fundraising: Contact Anthea Rice, Fundraising Manager. Email: anthea.rice@flyingdoctor.net Telephone: 08 8238 3336
Recruitment: careers@flyingdoctor.net
Media Contact: Melanie Reid, Stakeholder Relations Specialist
Email: media@flyingdoctor.net
Telephone: 08 8238 3324
Mobile: 0438 276 181
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresTasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.
Emergency
Tasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.
Email: enquiries@rfdstas.org.au
Telephone: 63 910 509
Launceston Address: 90/305 Evandale Rd, Western Junction TAS 7212
Hobart Address: 30 Burnett Street, North Hobart TAS 7000
PO Box 140, Evandale TAS 7212
Media Contact:
Lana Best Lana.Best@rfdstas.org.au, 0455110050
Telephone: 03 6391 0509
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresFor 24 hour medical and emergency help call 1800 625 800
For satellite phone calls: 08 9417 6389
See here for details on how to organise a flight for a patient or how to prepare a patient for travel and how to prepare an airstrip for the Flying Doctor. The manual for patient transport can be found here.
Emergency
For 24 hour medical and emergency help call 1800 625 800
For satellite phone calls: 08 9417 6389
See here for details on how to organise a flight for a patient or how to prepare a patient for travel and how to prepare an airstrip for the Flying Doctor. The manual for patient transport can be found here.
General Enquiries
Email: westops@rfdswa.com.au
Telephone: 08 9417 6300 Facsimile: 08 9417 6309
Address: 3 Eagle Drive Jandakot Airport, Jandakot, WA 6164
Medical Enquiries
Enquiries regarding medical services (emergency evacuation, clinics or telehealth) please email medical@rfdswa.com.au
Confidential clinical communications, discharge summaries and requests for records can be faxed to 08 9417 6319.
Patient Feedback
We would love to hear from you about your experience with the Royal Flying Doctor Service Western Operations. Please fill out the feedback form here.
Career Enquiries
Media contact: Ivy James
Email: ivy.james@rfdswa.com.au
Mobile: 0438 941 058
With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability
See our bases and visitor centresContact Us
The RFDS takes complaints, compliments and general feedback very seriously. The contact details you provide us will be treated confidentially and will only be used by RFDS to improve our service delivery.
