Contact

RFDS CANBERRA OFFICE

Email: FederationOfficeEnquiries@rfds.org.au

Telephone: 02 6269 5500

Street Address: Level 2, 10 - 12 Brisbane Avenue, Barton ACT 2600

Mailing address: PO Box 4350, Kingston ACT 2604

Please select your state for state specific contact details below:

For 24 hour medical and emergency help call

1300 My RFDS (1300 69 7337)


URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.

This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.

Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.



Emergency

For 24 hour medical and emergency help call

1300 My RFDS (1300 69 7337)


URGENT NOTICE: You may need to update your satellite phone settings to be able to call Telehealth (1300 MY RFDS). Click here for more information.

This is an emergency number for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.

Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.



General enquiries

Email: rfds_bne@rfdsqld.com.au

Telephone: 07 3860 1100

Facsimile: 07 3860 1122

Address: 12 Casuarina Street BRISBANE AIRPORT QLD 4007

Career enquiries

Email: recruitment@rfdsqld.com.au

Volunteer enquiries

https://careers.rfdsqld.com.au/volunteers/ 

RFDS Qld Fundraising & Marketing Complaints and Contact Preference Updates

Email: donations@rfdsqld.com.au

07 3852 7515

RFDS Qld compliments and complaints

Email: liaison@rfdsqld.com.au

Share your story with us here

Media Contact: RFDS Queensland Media Team

Email: media@rfdsqld.com.au

Mobile: 0407 595 014

With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

For 24-hour medical emergency help you can call the Flying Doctor directly on (08) 8088 1188. This number is only to be used in an emergency if you do not have access to hospital services in your local area. In an emergency, you can also call 000Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.

For non-emergency patient transport please call the Dubbo Operations Centre on 1300 612 000

The centre is staffed 24/7.

If you are having suicidal thoughts, you need to stay safe, send for help and have someone remain with you (if able, or on the phone) until further help arrives.
Are you or someone near you in immediate danger?

Call emergency services on 000; or Go to a hospital emergency department.

If you usually receive services from the Royal Flying Doctor Service the emergency medical phone number is: 08 80 88 11 88. Call the on-call Doctor.

To talk to someone, call:
Lifeline 13 11 14


For rural areas:

Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.

Emergency

For 24-hour medical emergency help you can call the Flying Doctor directly on (08) 8088 1188. This number is only to be used in an emergency if you do not have access to hospital services in your local area. In an emergency, you can also call 000Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor.

For non-emergency patient transport please call the Dubbo Operations Centre on 1300 612 000

The centre is staffed 24/7.

If you are having suicidal thoughts, you need to stay safe, send for help and have someone remain with you (if able, or on the phone) until further help arrives.
Are you or someone near you in immediate danger?

Call emergency services on 000; or Go to a hospital emergency department.

If you usually receive services from the Royal Flying Doctor Service the emergency medical phone number is: 08 80 88 11 88. Call the on-call Doctor.

To talk to someone, call:
Lifeline 13 11 14


For rural areas:

Lifeline 13 11 14
or
NSW rural 24 hour mental health crisis line 1800 011 511.

GENERAL ENQUIRIES

Email:                          enquiries@rfdsse.org.au
Phone:                         02 9941 8859

DONOR ENQUIRIES
If you would like to amend your regular gift details, please allow three working days notice to make any changes. We will always aim to process your request as quickly as we can. 

To talk to our friendly Supporter Relations representatives, please leave a message on 1300 669 569 or email supporter@rfdsse.org.au - all enquires will be followed up as soon as possible.

Email:                         supporter@rfdsse.org.au

Phone:

Facsimile:                  +61 2 9262 1817

Mailing Address:        GPO Box 3537, Sydney NSW 2001
Office Address:          418A Elizabeth St, Surry Hills NSW 2010

Career Enquiries: careers@rfdsse.org.au

PRIVACY

Email:                             privacy.officer@rfdsse.org.au

Privacy Statement:     https://www.flyingdoctor.org.au/download-document/se/rfds-se-privacy-statement-2019

COMPLIMENTS AND COMPLAINTS

Email:                        communityfeedback@rfdsse.org.au


Head of Brand and Communications: Kell McGregor 
Email: Kell.McGregor@rfdsse.org.au
Mobile: 0407 583 854

Senior Brand and Communications Advisor: Mark Rayner
Email: mark.rayner@rfdsse.org.au
Mobile: 0436 622 801

Brand and Communications Advisor:
Taylor Jurd
Email: Taylor.jurd@rfdsse.org.au
Mobile: 0436 622 802

With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

RFDS Victoria does not provide emergency medical services.

Please dial 000 for emergency assistance.

Emergency

RFDS Victoria does not provide emergency medical services.

Please dial 000 for emergency assistance.

GENERAL ENQUIRIES

Email: info@rfdsvic.com.au
Phone: 03 8412 0400
Facsimile: 03 9429 8311
Head Office Address: Level 1, 345 Bridge Road, Richmond VIC 3121
Mailing Address: PO Box 7027, Richmond VIC 3121

Facebook: Follow Royal Flying Doctor Service Victoria here

DONOR ENQUIRIES

Email: fundraising@rfdsvic.com.au
Phone: 03 84120490

GIFT IN WILL ENQUIRIES

Email: giw@rfdsvic.com.au 
Phone: 03 8412 0400

CAREER ENQUIRIES

Email: careers@rfdsvic.com.au

VOLUNTEER ENQUIRIES

Email: info@rfdsvic.com.au

SCHOLARSHIP ENQUIRIES

Email: scholarships@rfdsvic.com.au

MEDIA ENQUIRIES

Contact: Jonathan Green
Email: jonathan.green@rfdsvic.com.au
Phone: 03 8412 0476
Mobile: 0447 546 764 

With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

For 24-hour medical and emergency assistance call:

SA (Outback Areas): 1800 RFDS SA (1800 733 772)

NT (Central Australia): 1800 1MRACC (1800 167 222)

NT (Top End/Darwin): 000 (St John NT)

HF Radio: (4010kHz, 6890kHz or 8165kHz)

Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)

Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.

Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.

Emergency

For 24-hour medical and emergency assistance call:

SA (Outback Areas): 1800 RFDS SA (1800 733 772)

NT (Central Australia): 1800 1MRACC (1800 167 222)

NT (Top End/Darwin): 000 (St John NT)

HF Radio: (4010kHz, 6890kHz or 8165kHz)

Satellite Telephone: 08 8648 9555 or +61 1800 RFDS SA (+61 1800 733 772)

Emergency numbers are for people without access to hospital services in their local area. For all other locations please dial 000 to be connected to your local emergency services.

Click here to learn how to prepare a patient for transport, or prepare an airstrip for the Flying Doctor. You can also view the instructional video for airfield inspection and preparation for night landings here.

Email: enquiries@flyingdoctor.net

Telephone: 08 8238 3333

Facsimile: 08 8238 3395

Address: 1 Tower Road, ADELAIDE AIRPORT SA 5950 
or PO Box 381 MARLESTON SA 5033

Student Placements: Email: enquiries@flyingdoctor.net

Medical Chests in SA/NT: Contact Port Augusta Primary Health Care Service. Telephone: 08 8648 9500

Corporate: Contact Charlie Paterson, Executive General Manager, Marketing & Stakeholder Relations. Email: charlie.paterson@flyingdoctor.net Telephone: 0422 233 134

Volunteering: Contact Lindy Allchurch, Volunteer Fundraising Specialist. Email: lindy.allchurch@flyingdoctor.net Telephone: 08 8238 3314

Fundraising: Contact Anthea Rice, Fundraising Manager. Email: anthea.rice@flyingdoctor.net Telephone: 08 8238 3336

Recruitment: careers@flyingdoctor.net 

Media Contact: Melanie Reid, Stakeholder Relations Specialist

Email: media@flyingdoctor.net

Telephone: 08 8238 3324 

Mobile: 0438 276 181 

With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

Tasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.

Emergency

Tasmanian RFDS does not provide emergency medical services – please dial 000 for emergency assistance.

Email: enquiries@rfdstas.org.au

Telephone: 63 910 509

Launceston Address: 90/305 Evandale Rd, Western Junction TAS 7212

Hobart Address: 30 Burnett Street, North Hobart TAS 7000 

PO Box 140, Evandale TAS 7212

Media Contact: 

Lana Best Lana.Best@rfdstas.org.au, 0455110050

Telephone: 03 6391 0509


With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

For 24 hour medical and emergency help call 1800 625 800

For satellite phone calls: 08 9417 6389

See here for details on how to organise a flight for a patient or how to prepare a patient for travel and how to prepare an airstrip for the Flying Doctor. The manual for patient transport can be found here.

Emergency

For 24 hour medical and emergency help call 1800 625 800

For satellite phone calls: 08 9417 6389

See here for details on how to organise a flight for a patient or how to prepare a patient for travel and how to prepare an airstrip for the Flying Doctor. The manual for patient transport can be found here.

General Enquiries

Email: westops@rfdswa.com.au
Telephone: 08 9417 6300 Facsimile: 08 9417 6309
Address: 3 Eagle Drive Jandakot Airport, Jandakot, WA 6164

Medical Enquiries
Enquiries regarding medical services (emergency evacuation, clinics or telehealth) please email medical@rfdswa.com.au 
Confidential clinical communications, discharge summaries and requests for records can be faxed to 08 9417 6319.

Patient Feedback

We would love to hear from you about your experience with the Royal Flying Doctor Service Western Operations. Please fill out the feedback form here.

Career Enquiries

peopleandculture@rfdswa.com.au

Media contact: Ivy James

Email: ivy.james@rfdswa.com.au
Mobile: 0438 941 058

With so many RFDS bases and visitor centres across the country, we are presenting them on a map for ease of access and usability

See our bases and visitor centres

Contact Us

The RFDS takes complaints, compliments and general feedback very seriously. The contact details you provide us will be treated confidentially and will only be used by RFDS to improve our service delivery.