The RFDS in WA


Partnering with Consumers

Partnering with Consumers

Our Mission and Values at RFDS WO acknowledge that our journey requires engagement with the people we serve. We have embraced the approach of person-centred care in our interactions with consumers and that model encourages our staff to interact with patients with dignity and respect, and involve them in all decisions about their health care. Our purpose is to ensure we listen, partner and take action to make our services better.

Together we can continue to improve our services.

Our consumers are at the center of everything we do. All staff and consumers have a role through participating and in sharing their unique experiences and skills. 

Consumer Advisory Group

Consumer Advisory Group

If you’re interested in finding out more about how you can contribute as a consumer, please email us at

Feedback Form

We would love to hear from you about your experience with the Royal Flying Doctor Service Western Operations. Please fill out the feedback form below.

For your convenience, we have translated our feedback form into five additional languages.

As we are a not-for-profit organisation, we often share patient stories and outcomes to support our fundraising efforts and to highlight the importance of the RFDS to regional and rural WA.

If you have an Flying Doctor story which you would like to share with us, please fill out the form below.

Have a listen to some patient stories shared through radio: