Welcome to the Mount Isa Base!

The following information will provide an introduction to our base to help you settle in quickly.

Base Information

Address: Hangar Mount Isa Airport, Mount Isa.
Telephone: 07 4743 2800
Emai: rfds_isa@rfdsqld.com.au
Office Hours: 8:30am – 5:00pm

Key Contacts

Base Support Manager: Leonie Saunders can be contacted on 0484 288 067 or at lsaunders@rfdsqld.com.au

Practice Coordinator: Tenielle McNeill can be contacted on 0456 770 821or at tmcneill@rfdsqld.com.au

Nurse Manager Aeromedical: Jamie-Lee McCall can be contacted on 0437 862 139 or at jmccall@rfdsqld.com.au

Senior Base Pilot: Sam Love can be contacted on 0455 665 357 or at slove@rfdsqld.com.au

Medical Lead- Aeromedical: Dr Jason Coventry can be contacted on 0473 764 402 or at jcoventry@rfdsqld.com.au

Medical Lead- Primary Health Care: Dr Yvonne Doveran can be contacted on 0438 829 286 or at ydoveren@rfdsqld.com.au

Manager – Central West & Outback Mental Health: Donna Ross can be contacted on 0436 844 485 or at dross@rfdsqld.com.au

Our team in Mount Isa includes:

Primary Health Care Medical Officers
Aeromedical Medical Officers
Aeromedical Flight Nurses (Midwifery)
Primary Health Care Nurses (Midwifery)
Pilots
Mental Health Clinicians
Administration team including a Practice Coordinator
Engineer

Mount Isa Base operates aeromedical services and primary health care services using Beechcraft King Air 200 aircraft.

Mount Isa is a traditional RFDS base, meaning we have Primary Health Care Clinics, Aeromedical retrieval and Inter-hospital transfers.

Aeromedical Operating Hours: From Monday to Sunday, we operate a Day Shift (6am - 6pm) and a Night Shift (6pm - 6am).

Primary Health Care Schedule:

Monday: No Clinics Scehduled

Tuesday: You could fly to clinics at Dajarra, Boulia & Bedourie (Boulia clinicians stay overnight Tue - Wed)

Wednesday: You could fly to clinics at Camooweal, Roxborough Downs, Adels Grove, Bedourie and you will collect clinicians from Boulia

Thursday: You could fly to clinics at Gregory Downs & Burketown

Friday (Week2): You could fly to clinics at Camooweal

Friday to Sunday: No Clinics Scehduled

Orientation

On your first day at the Base, you will receive a full orientation, be issued with any necessary IT equipment (such as a laptop and mobile phone), and receive your swipe card for building access. You will also have the opportunity to complete the required e-learning modules. This is also a great time to finalise your ASIC if you have not already.

Getting to the base

Mount Isa Base can be located- here

Additionally, parking is available at the base.

Accessing the base

On your first day, please ask for your manager at reception
After hours, use your staff swipe card or contact the Base Support Manager

Accessing the base car

If a base vehicle has been allocated for your use, you will receive a confirmation email prior to your arrival containing the vehicle’s registration number, location, and any relevant access instructions. Vehicle keys can be collected from the lockbox located in the Hangar. Please ensure you return the keys to the lockbox and leave the vehicle in its designated parking area at the end of your use.

Arranging travel

Our Administration team will coordinate all your flight and accommodation bookings. You should expect to receive communication from RFDS via email (isalogistics@rfdsqld.com.au) to confirm all your bookings.

Accommodation

The RFDS provides 11 staff accommodation properties in Mount Isa. You will be allocated a property based on your cohort.

13 Bligh Street, The Gap | 3 Dillon Crescent, Healy

Access: Door and alarm codes will be emailed with your booking confirmation. Enter via the carport door/ door near the carport.

Wi-Fi: SSID and password available on the modem/router.

Notes: Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.

19 Hinkler Crescent, Sunset | 30 Transfield Avenue, Healy

Access: Door and alarm codes emailed with booking confirmation. Enter via the rear door.

Wi-Fi: SSID and password available on the modem/router.

Notes: Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.

10 Carina Avenue, Sunset |13 Shaw Crescent, Healy

Access: Key located in the Hangar lockbox. Instructions will be emailed.

Wi-Fi: SSID and password available on the modem/router.

Notes: Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.

Units 1, 2, 3 &4 / 24 Duchess Road, Mornington

Access: Door and alarm codes emailed with booking confirmation. Collect gate remote from Hangar lockbox (instructions emailed).

Wi-Fi: SSID and password available on the modem/router.

Notes: Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.

Linen and Bedding: Provided.

Fridge and Food Supplies: Fridge/freezer available; no food provided. Please remove all food and perishables before departure.

Laundry Facilities: Each property is equipped with a washing machine and dryer.

Nearby facilities

Woolworths: 8am – 9pm (Mon–Fri), 8am – 6pm (Sat), Closed Sundays

Coles: 8am – 9pm (Mon–Fri), 8am – 6pm (Sat), Closed Sundays

Colonial Convenience Store: 6am – 9pm (7 days)

FoodWorks: 6am – 9pm (7 days)

Happy Valley General Store: 4:30am – 9pm (7 days)

Mount Isa has a great selection of cafés and coffee spots, including:

Bambino Espress
The Coffee Lab (takeaway only)
Lulu Bubble Café
The Xtra Mile Café
Madera Coffee Bar (takeaway only)
Sweet Treats Boutique
Naughty But Nice
Outback at Isa

A wide variety of restaurants and cuisines are available in Mount Isa, such as:

Adobo Avenue (Philippines)
The Stack Bar & Grill (Restaurant)
Giuseppe’s Cantina (Italian)
The Buffs Club (Restaurant)
TinTin Thai Food (Thai)
Ichiban (Japanese)
Bella Pizza and Pasta (Italian)
Zambrero (Mexican)
Red Lantern (Chinese)
Isa Thai Takeaway (Thai)

Grant’s Cakes & Pies: 6am – 3:30pm (Mon–Fri), 8am – 1:30pm (Sat), Closed Sundays

Brumby’s: 5am – 2pm (Mon–Fri), 6am – 2pm (Sat–Sun)

Turanga Butchery: 7am – 5:30pm (Mon–Fri), 7am – 1:30pm (Sat), 8am – 12:30pm (Sun)

Sunset Butchery: 8am – 5:30pm (Mon–Fri), 8am – 3pm (Sat), Closed Sundays

Lifestyle

Mount Isa offers a vibrant and active lifestyle, with a wide range of sporting clubs, social sports, and community events to get involved in.

Start your weekend with Parkrun, held every Saturday at 7:00am at Tharrapathwa Way (corner of Davis Rd & Urquhart Street, Soldiers Hill). For those who enjoy the outdoors, explore the region’s scenic walking tracks — Telstra Hill and Pamela Hill are local favourites, offering beautiful views and great photo opportunities.

If fitness is your thing, you’ll find eight gyms across Mount Isa to suit every workout style. Simply check local listings to find the one that best matches your goals.

Movie lovers can catch the latest releases at the Mount Isa Cinema, while those seeking a deeper connection to local culture shouldn’t miss Outback at Isa on Marion Street — a must-see attraction that includes:
• The Hard Times Mine Underground Tour
• Isa Experience and Outback Park
• Mount Isa Regional Art Gallery
• Riversleigh Fossil Discovery Centre
• Outback at Isa Café

Opening Hours:
Monday – Friday: 8:30am – 4:30pm
Saturday & Sunday: 7:30am – 2:30pm

For a fascinating slice of local history, visit the Mount Isa Underground Hospital & Museum at 63 Deighton Street, Mornington.
Opening Hours:
Tuesday – Saturday: 9:30am – 1:30pm
(Closed Sunday and Monday)

Extra Helpful Information

What to Pack: We kindly suggest that you take the time to review the weather conditions for your destination prior to packing. As you may be aware, certain regions can experience significant temperature fluctuations, ranging from chilly winters to warm summers. To ensure your comfort and well-being during your leisure time, we recommend including versatile clothing options that suit both warm and cold environments. Additionally, packing items such as swimsuits and suitable walking shoes can enhance your experience.

Phone Reception & Connectivity: Telstra and Optus work in Mount Isa however, in the more regional areas Telstra is the only provider.

General information

For more information, please click here.