Safety and Quality

The Royal Flying Doctor Service (Queensland Section) is accredited with the Australian General Practice Accreditation Limited (AGPAL) for our Primary Health Care Services and the National Safety and Quality Health Service (NSQHS) Standards for our aeromedical services.

National accreditation is independent recognition that a healthcare organisation meets the expected safety and quality requirements. Accreditation assures the public that the healthcare organisation provides consistent, high-level care. Accreditation also affirms the healthcare organisation's commitment to best practice, quality, systems and processes and continual improvement

aircraft at sunset

The RFDS demonstrates its commitment to patient safety and quality improvement through reporting on a range of safety and quality indicators.

Preventing and Controlling Infections Standard

Preventing and Controlling Infections Standard

The purpose of this Standard is to reduce the risk to patients, consumers and members of the workforce of:

  • Acquiring preventable infections;
  • Effectively manage infections if they occur;
  • Prevent and contain antimicrobial resistance;
  • Promote appropriate prescribing and use of antimicrobials as part of antimicrobial stewardship;
  • Promote appropriate and sustainable use of infection prevention and control resources.

Our performance:

Compliance with hand hygiene training = 98%

Compliance with aseptic technique training = 100%

Compliance with infection control training = 100%

Our performance

Number of aeromedical patient transfers with infectious precautions in place FY 2021/2022

Contact precautions = 408

Airborne precautions = 138

Droplet precautions = 116

Grand Total = 662

Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights

Compliance Statements