Welcome to the Bundaberg Base!

The following information will provide an introduction to our base to help you settle in quickly.
Base Information
- Address: 20 Aviation Crescent, Kensington QLD 4670.
- Telephone: 4131 3000
- Email: ​​​​​​​rfds_bdb@rfdsqld.com.au
- Office Hours: 8:30am – 4:30pm
In Bundaberg, we operate a 24/7 Aeromedical Facility, which serves as our Operational Base. Located right next door is the Aeromedical Training Academy, home to Australia’s only Beechcraft King Air 260/350/360/360Q Pro Line Fusion Full-Flight Simulator (FFS).
RFDS Bundaberg Base
Aeromedical Facility

RFDS SIM
Full-Flight Simulator

The Team
Key Contacts
Base Support Manager: Shannon Coggins can be contacted on 0417 123 622 or Main Reception Line 07 4131 3000 or at sbrotherton@rfdsqld.com.au
Nurse Manager Aeromedical: Robyn Langton can be contacted on 0457 213 506 or at rlangton@rfdsqld.com.au
Senior Base Pilot: Haydn Frisby can be contacted on 0409 169 759 or at hfrisby@rfdsqld.com.au
Client Liaison Coordinator (Training Academy): Ronee Eriksen can be contacted on 0447 692 741 or at reriksen@rfdsqld.com.au
Our team in Bundaberg includes:
- Pilots
- Nurses
- Administration
- Engineer
- Community Engagement Manager
- Client Liaison Coordinator (Training Academy)
- 1 Training Facilitator (Training Academy)
Aircraft
Bundaberg Base operates aeromedical services using Beechcraft King Air 200 aircraft.
Services
Bundaberg is a non-traditional RFDS Base primarily performing Inter-hospital transfers.
From Monday to Sunday we operate a Day Shift (6am - 6pm) and a Night Shift (6pm - 6am).
Orientation
On your first day at the Base, you will receive a full orientation, be issued with any necessary IT equipment (such as a laptop and mobile phone), and receive your swipe card for building access. You will also have the opportunity to complete the required e-learning modules. This is also a great time to finalise your ASIC if you have not already.
Getting to the base
Parking Details
Staff are encouraged to park in the open carpark at the front of the facility, specifically in the spaces on the left-hand side. Please keep the three spaces on the right, closest to the building, available for visitors and short-term use. Once you have received your staff access card, you will also be able to use the gated secure carpark.
Accessing the base
- On your first day, please ask for your manager at reception
- Base Access (After Hours): Use your staff swipe card or contact Shannon as above. We share the reception area with LifeFlight so your card will only work on the right-hand swipe reader at reception doors. LifeFlight is the left door. (See image below)

Accessing the base car
Key Collection
Keys can be collected from the Base Support Manager during business hours.
If you are arriving after hours, your keys will be placed in a tray located in the BSM’s office, inside an envelope labeled with your name.
Please ensure you sign the key in/out register, which is also located in the tray.
Arranging travel
The Base Support Manager will coordinate all your flight and accommodation bookings. You should expect to receive communication from RFDS via email to confirm all your bookings. QLD health staff book in to travel out to clinics where they provide Allied Health services.
Nearby Facilities
There is a Liberty Service Station just a 5-minute walk from the Base on Airport Drive. It offers a range of hot and cold food options, including coffee.
For those starting early, the best place for coffee before a 6am shift is Favours Coffee at 109 Barolin Street – they open from 5am.
For groceries, Coles, ALDI, and Woolworths are all within a 5-minute drive of the Base.
Lifestyle
Parks & Nature Spots
Bundaberg offers a beautiful natural backdrop with plenty of spots to unwind or explore:
Bundaberg Botanic Gardens – a peaceful place for a stroll or picnic
Nearby Beaches – Moore Park, Bargara, Burnett Heads, Elliott Heads, and Innes Park are all within easy reach
Local Entertainment & Attractions
There’s no shortage of things to do in and around Bundaberg
- Bundaberg Rum Distillery – take a tour and learn the history of Bundy’s most famous drop
- Hinkler Hall of Aviation & Hinkler House – a great local museum celebrating aviation history
- Reading Cinemas – for the latest movie
- Mon Repos Turtle Centre – visit during nesting/hatching season for an unforgettable experience
- Kalki Moon Distilling Company – local gin and spirits
- The Hummock Lookout – scenic views over the region
- Bundaberg Regional Art Gallery – local and touring exhibitions
- Lady Musgrave Island – day trips for snorkelling, reef exploring and relaxation
- Whale Watching – seasonal tours available nearby
Sports & Fitness
Whether you’re into competitive sports or just want to stay active socially, Bundaberg has plenty to offer:
- Social and competitive teams in netball, cricket, golf, touch football, indoor volleyball, lawn bowls, soccer, basketball, and swimming
- Fast-growing sports like Pickleball and Futsal
- Great local facilities for Pilates and Ten Pin Bowling
- A range of gyms and fitness centres across town
General information
For more information, please click here.