Welcome to the Brisbane Corporate Office!
The following information will provide an introduction to our office to help you settle in quickly.
- At the Royal Flying Doctor Service (Queensland Section), you’ll be driven by purpose rather than tasks. Here, every role contributes to making a difference in people’s lives each day.
- You will work in a supportive and encouraging team environment, where leadership is genuinely committed to helping you succeed.
- We offer flexibility so you can manage your well-being and commitments, allowing you to thrive both professionally and personally.
- RFDS Support Services staff include those in corporate roles who play an important role in supporting our crews to make a positive impact on healthcare in Queensland every day.
General Information
- Address: AFP Building at the Brisbane International Airport - Level 4, 5-7 Lobelia Cir, Brisbane Airport QLD 4008
- Telephone: 07 3860 1100
- Email: rfds_bne@rfdsqld.com.au
- Office hours: ADD
- Key contact: Julie McLardy, Corporate Receptionist & Office Coordinator - 07 3860 1100, jmclardy@rfdsqld.com.au
Corporate Services
- Finance
- People Services
- Data & Analytics
- Service Delivery
- Corporate Services
Commercial & Corporate Affairs
- Marketing
- Contracts
- etc
Fundraising & Philanthropy
- Partnerships
- etc
Risk
- Workplace Health & Safety
- Risk & Assurance
- Clinical Governance
- etc
Clinical Services
- Medical
- Nursing
- Mental Health
- Oral Health
- Virtual Informatics
- etc
Office of the CEO
- Company Secretary
- Executive support
Aviation, Engineering & Logistics
- Flight Standards
- Engineering
- Airworthiness
- etc
Getting to the office
Be sure not to navigate to the Royal Flying Doctor Service Brisbane Base at 12 Casuarina St, Brisbane Airport QLD 4007
By Car
Car parking is provided free of charge for all RFDS Brisbane Corporate Office employees. Parking is located at the International Airport car park.

To enter the car park
There are 2 entrances to the car park.
- Just after our office building on Lobelia Circle
- When exiting the Airport Drive/Nancy Bird Way roundabout towards the international airport, stay in the middle lane to enter into the car park
- An Access Card or ASIC is needed to access the car park. If you don't have this at the time of commencement, press the HELP button at the entry boom gate to contact BAC for assistance in gaining access.
- Swipe your Access Card/ASIC at the boom gate.
- You can park in any unmarked car space in the green section (directly opposite our office building).

From the car park to the office
- Please use available pedestrian pathways and crossings
- Take particular care to ensure vehicles are aware of your presence before crossing the roads
- Enter the building at the top of the stairs using the single glass door (to the right of the glass sliding doors on the left). There is no need to swipe (just pull the door open).
- We are located on Level 4 (no need to swipe to enter reception unless outside business hours)

To exit the car park
- There are 2 exits at both car park pedestrian crossings.
- Swipe your Access/ASIC card at the boom gate. If you experience any access issues, press the HELP button to contact BAC directly. They may ask you for your registration number and your employer name.
By train
The Airtrain station is adjacent to the International Terminal. Working in the airport precinct, RFDS staff will be entitled to an Airtrain discount from the following Brisbane City stations. Travel beyond these stations will incur additional fares.
- South Brisbane
- Roma Street
- Central
- Fortitude Valley
- Bowen Hills, and
- Eagle Junction
Weekly ticket $43
The weekly paper ticket allows you unlimited travel between the Brisbane Airport and Brisbane City stations for a 7-day period ($4.30 per trip for 5 days per week).
A book of 20 tickets $120
These tickets are ideal for part time employees who need more flexibility ($6 per trip, one way).
What you need to purchase tickets
To take advantage of this special offer you need to produce your current ASIC Card, RFDS ID Card or a letter from the RFDS confirming your employment at the Brisbane Airport.You must have a valid ticket each time you travel on the train, and present this with your Staff ID card when entering and exiting the train station. Tickets are non-refundable and cannot be used by another person. The employment letter is required to be updated every 12 months or on request by Airtrain.
By bus
- A complimentary Skygate Loop bus service operates 7 days between Skygate and the Domestic and International Terminals. The International Terminal Bus stop is located outside on Level 4 of the International Terminal. Click here to access the Skygate Loop Service Timetable.
- Translink’s 590 bus service stops at Skygate. This bus route connects passengers to the Toombul bus interchange and the Toombul railway station across the road. The Skygate bus stop is located on Ninth Avenue, Skygate (near City Beach entrance to DFO).
Accessing the office
- Enter the AFP Building at the top of the stairs using the single glass door (to the right of the glass sliding doors on the left)
- There is no need to swipe your Access Card during business hours (just pull the door open)\
- We are located on Level 4
- On your first day, please ask for your manager at reception
- You will need to use your Access Card at all times to gain access past reception.
Desks
There are 2 sections of the Brisbane Corporate Office.
- If you are part of the Finance team, People Services team or Clinical Governance team, you will have a dedicated desk assigned to you
- All other teams: Hot desking is in place. Initially your manager will book a desk for your commencement. You will receive more details on how hot desking works once you commence.
Casual Fridays
- Currently, Fridays are an approved casual dress day at the Brisbane Corporate Office.
- Smart casual attire is to be worn and should be clean, neatly ironed, and in good condition. Please note that uniform items should not be worn together with casual clothing.
Nearby facilities
- International Terminal: There are various eateries and shops only a short walk from the office. Various cafes offer RFDS employees a discount when your Access Card is presented.
- Service Centre: A short drive from the office is the Brisbane Airport Service Centre which has a petrol station, car wash, car servicing and various eateries.
- DFO: Discount shopping mall with dining options.
The RFDS Social Club stocks the main kitchen fridge with frozen meals, drinks and snacks for sale.
Base Tour
As part of the RFDS Workplace Orientation program, you will be given the opportunity to visit the RFDS Brisbane Base (12 Casuarina Street, Brisbane Airport) for an informative tour which will take approximately one hour. In your first week with RFDS QLD, you will receive an email invitation with all the relevant details regarding this tour.
General information
For more information, please click here.