The RFDS in VIC

About RFDS Victoria


Since 1928, the Royal Flying Doctor Service (RFDS) has supported the health care needs of rural and remote communities located right across Australia. From our roots as an aeromedical organisation providing emergency services across the Outback, we have been dedicated to lessening the barrier of distance associated with accessing quality health care in the most remote corners of our country.

While our motivation remains the same, we have evolved into a multi-faceted health provider, also offering primary health care services and mental health programs for our rural and remote communities.

Here in Victoria, we recognise that our health, wellbeing and relationships are precious and all three are essential for individuals and communities to thrive.

Our goal is to decrease preventable health conditions, to enhance recovery, to decrease mental ill health and reduce social isolation. We do this by taking health care to communities, providing services remotely, and transporting people to the health care they need.

As a not-for-profit, we are responsible and sustainable in how we fund and operate our services. We work in partnership with numerous health organisations across the state to improve the health and wellbeing of our rural communities. We believe in creating opportunities so that all Victorians have the opportunity to access essential health care services.

We will go where we are needed and to the hard to reach places through innovation, agility and responsiveness. Our services are high quality and inclusive and are guided by where they have the most impact.

Our Board

Our Board

RFDS Victoria is one of seven sections of the Royal Flying Doctor Service. Each section is independent, both financially and operationally, with their own Board and management. Each section is also a charity, registered with and regulated by the Australian Charities and Not-for-profit Commission.

Our Board
Quality and Safety

Quality and Safety

RFDS Victoria has a dedicated Quality and Safety team that oversees the organisation’s policies, processes, resources and staff training.

Quality and Safety
Reconciliation Action Plan

Reconciliation Action Plan

Our vision for reconciliation is for unity, equity and respect between Aboriginal and Torres Strait Islander peoples and all other Australians. In particular, we strive for our First Peoples to have access to culturally safe health services that will contribute to longer, healthier lives.

Reconciliation Action Plan - RFDS Victoria
Our Strategy

Our Strategy

Our strategy for 2020-2024 outlines our role and priorities for the years ahead. It will guide our efforts to ensure that great health care is accessible to all, not matter where you live.

Our Strategy
Our Annual Reports

Our Annual Reports

Each year, our annual reports shine a light on our work from the past financial year, highlighting our services, our communities and our people.

Our Annual Reports
Our stories

Our Patient Stories

Our clients and patients are at the heart of the Flying Doctor, and their stories, struggles and successes capture why we do what we do.

Our Patient Stories