The RFDS in VIC

What We Do

Mobile Patient Care

RFDS Victoria provides non-emergency patient transport service, known as Mobile Patient Care. This service is a quality, efficient and caring patient transport services for people who need to travel to hospital or to specialist care. We provide these services from our 13 bases located throughout Victoria and is supported by our aircraft at Essendon Airport.

Picture of RFDS employee helping elderly lady

Mobile Event Care

RFDS Victoria provides a Mobile Event Care service that is medical support service for event organisers and patrons attending events through Victoria. We employ a range of dedicated and highly qualified first aid responders, paramedics, nurses and doctors specifically for our event medical support teams, as well as drawing on our extensive pool of Patient Transport Officers and Ambulance Transport Attendants from our Mobile Patient Care service.

Mobile Dental Care in VIC

Poor oral health can lead to serious health complications and in some parts of Victoria, it is the second leading cause of preventable hospital admissions. Working with a team of dentists, oral health therapists and dental assistants the Flying Doctor Dental Clinic provides oral health education, screening and treatment for people living in rural Victorian communities using mobile and fixed clinics.

A man with diabetes has his blood pressure measured by a diaetes educator while using the Teleheath service6

Flying Doctor Telehealth

The Flying Doctor Telehealth service connects patients in rural Victorian communities with specialist appointments online via a video call. Specialists are located in Melbourne and some surrounding major towns and cities.

Speech Therapy

The Royal Flying Doctor Service, Robinvale District Health Service and Mallee Track Health & Community Service are working in partnership to support children aged 0–12 years in accessing local speech therapy services.

Community Transport

RFDS Victoria has partnered with Heathcote Health to provide a community transport service for the Heathcote region.

Picture of elderly lady getting her eyes checked

Mobile Eye Care

For people in some rural communities, a visit to an eye specialist can be a lengthy journey. Our Mobile Eye Care program provides an eye clinic that travels to the regions of the Mallee, West Wimmera and East Gippsland and provides monthly visits in communities in these districts. This program is free and is delivered in partnership with the Australian College of Optometry, OneSight and local health services. It also provides outreach education about eye care for community groups in the region.

Rural Women's GP Service

Often women prefer to consult with a female doctor for a range of health issues. RFDS Victoria provides a Rural Women's GP service in small communities in the North West, North East and South East of Victoria.

Students jumping up in front of flight simulator

Education

The Royal Flying Doctor Service Victoria provides an Education program for Primary and Secondary students to learn all about the Flying Doctors. The Education program teaches students about the significant contribution the Royal Flying Doctor Service has made to Australia's history and educates them on the range of services the Flying Doctor provides 24/7 to people living, working and traveling through out Australia.

Flying Doctor Wellbeing

The Flying Doctor provides free access to mental health and wellbeing services in several areas across Victoria. This is a confidential support service that helps you connect to mental health professionals to help you through tough times.

Quality & Safety

RFDS Victoria is committed to providing excellent care – no matter where you live.

If you'd like to provide feedback, download resources or learn more about the work our dedicated Quality & Safety team do, please see here.