The RFDS in VIC
Flying Doctor Wellbeing
Feeling worried or overwhelmed? Flying Doctor Wellbeing can help when times are tough. Mental health and wellbeing services are now available in communities throughout Victoria without the need for a GP referral.
Flying Doctor Wellbeing, offered by the Royal Flying Doctor Service Victoria, provides access to FREE mental health and wellbeing services for people living in rural and remote communities. This is a confidential support service to help you through the tough times.
You can access sessions with a mental health clinician without needing to leave your local community. Appointments are available face-to-face or via telehealth or over the phone.
Bushfire Recovery Counselling and Support: Free and confidential counselling and support is now available for individuals, families and emergency service workers affected by the bushfires in East Gippsland. To find out more or make an appointment, please call 1800 001 068.
Flying Doctor mental health clinicians help you talk through your concerns, provide expert advice, resources and strategies. If necessary, clinicians will refer you to more specialised help.
Building and maintaining strong mental health is just as important as physical health and Flying Doctor Wellbeing is designed to help.
Who can access the service?
Flying Doctor wellbeing can help if you are aged 18+, live or work near a service site and are experiencing:
• worry, sadness, stress or low mood
• relationship or family difficulties
• financial stress
• lack of confidence
• grief or loss
• concern for a family member or friend
Our self-assessment tool can help you check-in on your mental wellbeing. Take a look at our self-assessment tool HERE
No GP referral is required to access this service. You can contact us directly or ask your trusted health professional to put you in touch.
Download the Flying Doctor Wellbeing information brochure HERE.
What can I expect in my first appointment?
Flying Doctor Wellbeing appointments can last up to one hour. At your first appointment you will meet your clinician. They may ask you lots of questions.
While this may be difficult, this ensures our clinicians understand your concerns and tailor future appointments to best support you. Don’t worry, no problem is too small.
Feeling nervous is normal, but your appointments will get easier as you become more comfortable. Your clinician will work with you to develop a personalised plan to support your wellbeing.
Graphic: wellbeing service contact
How to make an appointment
To find out more or to make an appointment, contact the Flying Doctor Wellbeing team:
T (03) 8412 0480
If you or a loved one is in crisis and needs practical assistance, contact your local 24 hours Mental Health Triage Service:
Gippsland: 1300 363 322
Loddon Campaspe/Southern Mallee: 1300 363 788
Glenelg (South Western): 1800 808 284
Grampians: 1300 661 323
Alternatively contact Lifeline on 13 11 14 for emotional support.
Evaluation research was completed in 2019 on the Flying Doctor Wellbeing service in Far East Gippsland. A Psychological Service: A collaborative way to address access to mental health services by Principal Researcher: Keith Sutton, Monash University;
Associate Researchers: Molly Stilo and Lauren Zappa, Royal Flying Doctor Service Victoria; Amanda Proposch, Gippsland PHN, can be read at: