Welcome to the Townsville Base
At the Royal Flying Doctor Service (Queensland Section), you’ll be driven by purpose rather than tasks. Here, every role contributes to making a difference in people’s lives each day.
Our Townsville Base operates 24/7 providing aeromedical services to North Queensland. A mix of operational crews and support staff work from this site, including people in clinical care, aviation, engineering, logistics, and administrative roles, all working together to improve access to healthcare across the state.
Townsville Base key information
- Address: Hangar 117, Corner Gypsy Moth Court & Viscount Drive, Townsville Airport QLD 4814
- Telephone: 07 4775 3111
- Email: rfds_tsv@rfdsqld.com.au
- Office hours: 8:30am – 5:00pm
Key contacts
Base Support Manager: Gail Hills - 0417 708 359 or ghills@rfdsqld.com.au
Nurse Manager Aeromedical: Madelyn Cocksedge - 0409 439 249 or mcocksedge@rfdsqld.com.au
Senior Base Pilot: Catriona Saunders - 0420 766 487 or csaunders@rfdsqld.com.au
Getting to the base
Navigate to Hangar 117, Corner Gypsy Moth Court & Viscount Drive, Townsville Airport QLD 4814.
Parking can be found off Mustang Court. Please see the red box in the image where you will find RFDS marked car spots. The red arrows show the walking path from the carpark to the Base.
Accessing the base
On your first day, head to reception, where you will be greeted by the team at reception or your manager.
We will also set up your swipe card at this time so can access the base.
If you are accessing the Base after hours, use your staff swipe card or contact the Base Support Manager.
More information
Orientation
On your first day at the Base, you will receive a full orientation, be issued with any necessary IT equipment (such as a laptop and mobile phone), and receive your swipe card for building access.
You will also have the opportunity to complete the required e-learning modules.
This is also a great time to finalise your ASIC if needed.
Accessing the base car
Keys can be collected from the Base Support Manager during office hours. If after hours, the keys will be on the reception desk in an envelope with your name on it and car registration number.
Work travel bookings
The Base Support Manager will coordinate all your flight and accommodation bookings. You should expect to receive communication from RFDS via email to confirm all your bookings.
Nearby facilities
For nearby food and coffee spots, please see below:
- Coffee Dominion - Corner of Meenan St and Ingham Rd
- Garbutt Self-Serve – 36 Meenan St
- Garbutt Central (IGA, Sandwich shop, takeaways), Banjo’s Bakery, Zambrero – Corner Ingham Rd and Hugh St
- KFC – Corner of Ingham Rd and Douglas St
For nearby petrol stations, please see below:
- Shell – 344-348 Ingham Rd
- Caltex – 25 Bolam St
- Ampol – 26 Pilkington St
Townsville has a number of grocery providers, including Woolworths, Coles, IGA, ALDI and smaller convenience stores. These stores are generally open seven days a week.
Lifestyle
Townsville has a lot to offer. From here you can explore the reef, rainforest, outback, urban or coastal environments. There is opportunity to go on adventures; explore the arts and entertainment; history and culture; diving, sailing and water sports; shopping and markets; nature and wildlife; road trips; as well as many sports, festivals and events.
Please check this website for further information: https://www.townsvillenorthqueensland.com.au/
