Welcome to the Rockhampton Base
At the Royal Flying Doctor Service (Queensland Section), you’ll be driven by purpose rather than tasks. Here, every role contributes to making a difference in people’s lives each day.
Our Rockhampton Base operates 24/7 providing aeromedical services to Queensland. A mix of operational crews and support staff work from this site, including people in clinical care, aviation, engineering, logistics, and administrative roles, all working together to improve access to healthcare across the state.
Rockhampton Base key information
- Address: The Rockhampton Base is located at Hangar 5, Aviation Drive, Rockhampton
- Telephone: 07 4921 2221
- Email: rfds_rok@rfdsqld.com.au
- Office Hours: 8:30am – 5:00pm
- After hours emergency call: RFDS Operational Control Centre (OCC) on 3860 1113
Key contacts
Base Support Manager: Trish Short - 0418 734 188 or tshort@rfdsqld.com.au
Nurse Manager Aeromedical: Claire Hilder - 0417 945 492 or childer@rfdsqld.com.au
Senior Base Pilot: Greig Smith - 0438 047 761 or gsmith@rfdsqld.com.au
Getting to the base
Navigate to Hangar 5, Aviation Drive, West Rockhampton QLD 4700.
A carport is available at the back of the hangar for staff parking. If the carport is full, staff may park on the grassed areas surrounding the base, provided entrances and access points remain clear.
At the Patient Transfer Facility (on the right hand side of the hangar), on-shift nurses and pilots may park their cars in the carport.
Accessing the base
On your first day, head to reception, where you will be greeted by the team at reception or your manager.
We will also set up your swipe card at this time so you can access the base.
If you are accessing the Base after hours, use your staff swipe card or contact the Base Support Manager.
Please note that airside and roadside gates/doors must be securely closed for safety and security purposes.
More information
Orientation
On your first day, you will receive a full orientation, and be issued with any necessary equipment (such as a headset and mobile phone).. You will also have the opportunity to complete the required e-learning modules.
When airside, you must keep your ASIC visible and worn above the waist at all times. Hangar and airside security protocols will be covered in greater detail during your orientation.
Accessing the base car
Keys can be collected from the Base Support Manager during office hours. If after hours, speak to the Base Support Manager who will advise how to access the Base car keys.
- Please utilise the designated register provided
- Ensure you complete the logbook
- A fuel card is provided for use. Please speak with the Base Support Manager for more information.
Work travel bookings
The Base Support Manager will coordinate all your flight and accommodation bookings.
You should expect to receive communication from RFDS via email to confirm all your bookings.
Nearby facilities
The nearest food facilities can be found on Wandal Road, just a short drive from base, where you’ll find an IGA, café, and bakery.
Base staff also recommend Kinsfolk Coffee at 1 Meter St, on The Range, which offers a great selection of healthy meals and options.
There are plenty of fitness options across both the North and South sides of Rockhampton. Many base staff choose World Gym Rockhampton, located at 34 East St, just a 10-minute drive from base.
Lifestyle
Rockhampton is surrounded by stunning national parks, vibrant events, and a variety of activities waiting to be explored.
Here are a few local favourites that Rocky residents love:
- Mount Archer National Park to discover the iconic Nurim Circuit Boardwalk
- Rockhampton's Riverside Precinct, where heritage meets dining along the mighty Fitzroy River
- Rockhampton's heritage-listed Botanic Garden
- Central Queensland's only free zoo
- The Rockhampton Museum of Art
- The Beef Capital of Australia
- Mount Morgan
- Fishing the Fitzroy River
- Rockhampton Heritage Village
- Capricorn Caves
- Keppel Islands and the coastal town of Yeppoon
- Blackdown Tableland National Park.
