Welcome to the Mount Isa Base

At the Royal Flying Doctor Service (Queensland Section), you’ll be driven by purpose rather than tasks. Here, every role contributes to making a difference in people’s lives each day.

Our Mount Base provides a range of services, including aeromedical retrievals, inter-hospital transfers, primary health care clinics and mental health services. A mix of operational crews and support staff work from this site, including people in clinical care, aviation, engineering, logistics, and administrative roles, all working together to improve access to healthcare across the state.

Mount Isa Base key information

  • Address: 550 Barkly Highway Kalkadoon QLD 4825
  • Telephone: 07 4743 2800
  • Email: rfds_isa@rfdsqld.com.au
  • Office hours: 8:30am to 5:00pm

Key contacts

Base Support Manager: Leonie Saunders - 0484 288 067 or lsaunders@rfdsqld.com.au

Practice Coordinator
: Tenielle McNeill - 0456 770 821 or tmcneill@rfdsqld.com.au

Nurse Manager Aeromedical
: Jamie-Lee McCall - 0437 862 139 or jmccall@rfdsqld.com.au

Senior Base Pilot
: Sam Love - 0455 665 357 or slove@rfdsqld.com.au

Medical Lead- Aeromedical
: Dr Jason Coventry - 0473 764 402 or jcoventry@rfdsqld.com.au

Medical Lead- Primary Health Care
: Dr Yvonne Doveran - 0438 829 286 or ydoveren@rfdsqld.com.au

Acting Nurse Manager - Primary Health Care: Rochelle Stokes - 0497 861 296 or rstokes@rfdsqld.com.au

Manager – Central West & Outback Mental Health: Donna Ross - 0436 844 485 or dross@rfdsqld.com.au

Getting to the base

Navigate to 550 Barkly Highway Kalkadoon QLD 4825.

Parking is available on site near the front entrance of the base.

Accessing the base

On your first day, head to the main entrance, where you will be greeted by the team at reception or your manager.

We will also set up your swipe card at this time so you can access the base.

If you are accessing the Base after hours, use your staff swipe card or contact the Base Support Manager.

More information

Orientation

On your first day at the Base, you will receive a full orientation, be issued with any necessary IT equipment (such as a laptop and mobile phone), and receive your swipe card for building access. You will also have the opportunity to complete the required e-learning modules. This is also a great time to finalise your ASIC if needed.

Accessing the base car

If a base vehicle has been allocated for your use, you will receive a confirmation email prior to your arrival containing the vehicle’s registration number, location, and any relevant access instructions. Vehicle keys can be collected from the lockbox located at the airport (the location will be shared with you). Please ensure you return the keys to the lockbox and leave the vehicle in its designated parking area at the end of your use.

Work travel bookings

Our Administration team will coordinate all your flight and accommodation bookings. You should expect to receive communication from RFDS via email (isalogistics@rfdsqld.com.au) to confirm all your bookings.

Nearby facilities

Supermarkets see here.

  • Please note that Woolworths and Coles are not open on Sundays

    Cafés and restaurants see here.

    Butchers see here.

    Gyms see here.

    Medical services see here.

      Lifestyle

      Mount Isa offers a vibrant and active lifestyle, with a wide range of sporting clubs, social sports, and community events to get involved in.

      • Parkrun is held every Saturday at 7:00am Tharrapathwa Way (corner of Davis Rd & Urquhart Street, Soldiers Hill)
      • Explore the region’s scenic walking tracks — Telstra Hill and Pamela Hill are local favourites, offering beautiful views and great photo opportunities
      • You’ll find eight gyms across Mount Isa to suit every workout style
      • Movie lovers can catch the latest releases at the Mount Isa Cinema
      • Don't miss Outback at Isa on Marion Street, it's a must-see attraction
      • For a fascinating slice of local history, visit the Mount Isa Underground Hospital & Museum at 63 Deighton Street, Mornington
      What to pack

      We kindly suggest that you take the time to review the weather conditions for your destination prior to packing. As you may be aware, certain regions can experience significant temperature fluctuations, ranging from chilly winters to warm summers. To ensure your comfort and well-being during your leisure time, we recommend including versatile clothing options that suit both warm and cold environments. Additionally, packing items such as swimsuits and suitable walking shoes can enhance your experience.

      Phone Reception

      Telstra and Optus work in Mount Isa; however, in the more regional areas Telstra is the only provider.

      Accommodation

      The RFDS provides 11 staff accommodation properties in Mount Isa. You will be allocated a property based on your cohort.

      Property Details

      3 Dillon Crescent, Healy | 19 Hinkler Crescent, Sunset | 30 Transfield Avenue, Healy

      Access:
      Door and alarm codes will be emailed with your booking confirmation. Enter via the carport door/ rear door.

      Wi-Fi:
      SSID and password available on the modem/router.

      Notes:
      Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.


      10 Carina Avenue, Sunset |13 Shaw Crescent, Healy


      Access:
      Key located in the Hangar lockbox. Instructions will be emailed.

      Wi-Fi:
      SSID and password available on the modem/router.

      Notes:
      Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.


      Units 1, 2, 3 &4 / 24 Duchess Road, Mornington


      Access:
      Door and alarm codes emailed with booking confirmation. Collect gate remote from Hangar lockbox (instructions emailed).

      Wi-Fi:
      SSID and password available on the modem/router.

      Notes:
      Log any maintenance issues via the QR code on the fridge & bin collection days are listed on the fridge.

      Accommodation inclusions

      Linen and Bedding: Provided.

      Fridge and Food Supplies:
      Fridge/freezer available; no food provided. Please remove all food and perishables before departure.

      Laundry Facilities:
      Each property is equipped with a washing machine and dryer.

      What we do

      Read more

      Our fleet

      Read more