NSW Your Voice Matters

RFDS survey to provide regional, rural and remote communities with a voice on healthcare

Date published

18 Apr 2024

Almost 2 million people call regional, rural and remote NSW home. However, access to healthcare services, specialists and support remains a key challenge for those living outside our urban centres.

Dr Shannon Nott

For the better part of a centenary, the RFDS has made it our mission to improve health outcomes for the communities we serve by providing better access to high quality healthcare.

As part of our ongoing efforts to provide better access to healthcare for our communities, we are asking community members from across NSW to share their views and experiences on regional, rural and remote healthcare, and the role the RFDS plays in delivering frontline services through a short survey.

Dr Shannon Nott, Chief Medical Officer for the Royal Flying Doctor Service (South Eastern Section) said this was an opportunity for people living in regional, remote and rural NSW to have their say on healthcare.

“We know that each person, and each community’s healthcare needs and experiences across regional, rural and remote NSW are unique. We want to hear the communities’ views and use their insights to positively shape the future of healthcare for people living in these regions.”

“The RFDS is here to provide regional, rural and remote communities with better access to healthcare – something we are incredibly passionate about, and a responsibility we take very seriously,” Dr Shannon Nott said.

The survey is being conducted by an independent research and advisory company called StollzNow Research. The responses are completely anonymous and the survey will take approximately 5 minutes to complete. 

Insights from the results will be shared with communities, government stakeholders and other key partners of the RFDS to facilitate more robust conversations about healthcare outcomes for those living in regional, rural and remote communities.

“By lending your voice, you're helping to highlight what it’s like to access healthcare in regional, rural and remote NSW now; AND shine a light on what you think healthcare in regional, rural and remote NSW should look like in the future,” Dr Shannon Nott finished.

The survey is open now and will remain open until early May.