Administration Officer - Fundraising
Administration Officer - Fundraising
Do you love speaking to people on the phone, processing donations & have a high attention to detail? Apply now to join our Supporter Care Team
Classifications
- Admin / Secretarial / Office Support
- Administration
- Permanent / Full Time
Key points
- Flexible working arrangements available and free parking!
- Join an award-winning Fundraising team!
- Full-time position available!
Description
About the Royal Flying Doctor Service (Queensland Section)
The Royal Flying Doctor Service (RFDS) is one of the world's largest and most comprehensive aeromedical organisations. In Queensland, the RFDS employs more than 500 people ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles.
With a number of initiatives on the horizon, and projects in the pipeline, now is the time to join the RFDS (Queensland Section) and be part of our Towards 100 Strategy!
About the role:
Our award-winning Fundraising and Philanthropy team have an exciting opportunity for a Fundraising Administrator to join on a full-time, permanent basis!
Known internally as the Supporter Care Administrator, this role provides industry leading levels of supporter care whilst providing exceptional administrative support to help achieve overall fundraising goals.
We are looking for a friendly and reliable individual with a confident phone manner and passion for customer service!
Reporting to the Supporter Care Manager, you will:
- Process high volumes of donations via mail, online and phone with efficiency and accuracy
- Manage supporter enquiries via phone and email
- Build strong supporter relationships, problem solving and negotiation handling
- Be responsible for maintaining database integrity by ensuring supporter records are 100% accurate
- Provide administrative assistance to the wider fundraising team as and when required
- 1-3 years’ relevant experience
- Experience using Microsoft Office Suite
- Previous financial or data entry experience with high degree of accuracy
- Excellent customer service skills
- Strong written and verbal communication skills
- Ability to meet tight deadlines
- Competitive salary + Super
- Access up to $18, 500 tax-free benefits, increasing your take home pay!
- Work with people who are passionate about our purpose and proud of their contribution
- Be part of an award-winning team in an exciting growth phase!
- Comprehensive orientation program including an inspiring tour of our facilities and operations
- Employee Assistance Program - advice for staff and their families (support, nutrition & financial)
- Private health insurance discounts
- Free Parking!
For further information regarding this role please contact RFDS Talent Acquisition on 07 38527553 or recruitment@rfdsqld.com.au
This role will close by the 1st of July 2024; however, shortlisting may commence prior to the closing date.
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
There will be a mandatory requirement to undergo a criminal history check and maintain a driver’s licence. There may be a requirement to undergo a pre-employment medical assessment.
