Systems Administrator
Systems Administrator
Maintain, configure & ensure reliable operation of systems, servers & network equipment. Support the RFDS Digital & Technology future growth strategy!
Classifications
- IT & Telecomms
- System Administration
- Permanent / Full Time
Key points
- Competitive salary from 105K+ Super
- Not-for-profit tax-free benefits up to $18,550
- Permanent, full-time role with travel opportunities available
Description
Due to exciting growth, the Royal Flying Doctor Service (Queensland Section) is seeking an experienced and self-motivated individual to join the Digital and Technology (D&T) team as a Systems Administrator.
This position is responsible for the coordination of day-to-day activities within the D&T Operations team, ensuring that key systems are operating as they should. The role will be responsible for interfacing with escalations from the Service Desk including the maintenance, configuration and reliable operation of computer systems, servers, and networking equipment. As part of the Digital Transformation program, this unique opportunity will support RFDS's future growth and innovation.
Key responsibilities:
- Coordinate operations including providing a triage function for escalated tickets
- Provide escalation and advice for service delivery employees
- Provide day-to-day Operations housekeeping and maintenance activities
- Ensure all systems are patched to appropriate security levels
- Coordinate with vendors
- Ensure compliance with best practice ICT security and ITIL processes
- Maintain, monitor and look for improvements in the RFDS IT environments
This role is a permanent, full-time role based in Broken Hill, NSW.
The RFDS (Queensland Section) and RFDS (South Eastern Section) collaborate to offer shared Digital and Technology (D&T) support and maintenance services. A unified team from both sections work together in a single Shared Service to provide top-notch services to both organisations by utilising our combined expertise.
Who are we looking for?
We’re looking for someone with a solid foundation of Systems Administration skills, with experience and interest in Hyper-V, VMWare or Citrix being highly desirable. To be successful in this role you will demonstrate-
- 5+ years of experience in ICT operations and/or support functions.
- Strong technical knowledge of hardware and software solutions and how it is applied to business processes
- Extensive experience in Windows server environments and supporting technologies
- Exposure to Networking (switching, wireless)
- Familiarity with rollouts, deployments, and exposure to scripting (Powershell)
- Exposure to Cloud technologies, such as Microsoft Azure or AWS
- Experience with Active Directory, MS Exchange Server/Exchange Online, Anti-virus and Office 365
- Awareness of maintaining a monitoring environment
- Incident Management experience
About the Royal Flying Doctor Service
The RFDS is one of the world's largest and most comprehensive aeromedical organisations. Using the latest in aviation, medical and communications technology, the RFDS works to provide emergency medical and primary health care services to anyone who lives, works or travels in rural and remote Australia.
Broken Hill RFDS Base
From Broken Hill, we provide 24-hour emergency retrievals and operate a network of primary health clinics where patients can access community health nurses, dentists, mental health and allied health professionals. The Clive Bishop Medical Centre is located on the base and offers non-emergency treatment in the areas of family medicine — including immunisations and children's health checks plus men's and women's health — as well as management plans for chronic illness, wound care, skin checks and minor surgical procedures.
If you haven't lived in Broken Hill before, you should know that it's a place full of heart. The community is home to a great number of renowned artists, excellent restaurants, and world-class film credentials. It's an outback community with a rich history, where courageous, resilient, and diverse people are proud of their origins and always willing to welcome newcomers with open arms.
Why Join the RFDS
We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS, you will have access to the following:
- Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
- Competitive salary from 105K + Super
- Access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
- Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
- Private health insurance discounts
- Novated leasing available
- Access to a full allocation of a newly launched uniform range at no cost
- The opportunity to be a part of the iconic Royal Flying Doctor Service team
Employees based in an Australian Taxation Office designated remote areas (Broken Hill) are eligible for additional concessions for fringe benefit tax (FBT) purposes. The benefits available are:
- Remote area housing assistance - rental 50% reduction of taxable value for FBT.
- Remote area residential (not vehicle) fuels 50% reduction of taxable value for FBT.
- Remote area housing assistance - mortgage interest 50% reduction of taxable value for FBT.
- Remote area travel assistance – 50% reduction of taxable value for FBT.
Interested?
This role will close by the 29th of December 2023 however; shortlisting will commence before the end date so don’t delay in applying! For further information regarding this role please contact Recruitment on 07 3852 7553 or for a copy of the PD please reach out to recruitment@rfdsqld.com.au
The successful applicant will need to undertake a police check, hold an ASIC and undertake initial and random drug and alcohol testing. Intrastate travel, inclusive of overnight stays is also a requirement of this role. There may be a requirement for you to operate outside of normal business hours in exceptional circumstances such as responding to a network outage.
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
