Administration Officer

Administration Officer

Support the day-to-day operations of the Central West Mental Health and Wellbeing Service with general office and admin support.

Classifications

• Admin / Secretarial / Office Support
• Administration
• Part-time

Key points

• Salary up to 70K (FTE)+ Rent/ Mortgage Assistance + Packaging + Super
• Work for the iconic Royal Flying Doctor Service
• Part time role- keep your work life balance!!

Description

Are you an Administration Officer looking to provide support for a vital and local service provider?

This role is for you!

Royal Flying Doctor Service (RFDS) Longreach Base is looking for an Administration Officer to join the team. You will support the day-to-day operations of the Central West Mental Health and Wellbeing Service through effective and efficient administrative support. This role is a part-time opportunity that can be worked over 3 days, 6 hours a day. We are happy to be flexible should you want to work reduced hours over more days.

This role will be on an initial maximum term contract for 12 months, with the strong possibility of an extension.

We are looking for an Administration Officer who likes working in a small team and is self-motivated. You will also be able to:

• Process incoming client referrals and notify the relevant clinicians
• Maintain communication and correspondence with referrers at the direction of the clinician (i.e.- typing up letters)
• Schedule client appointments
• Monitoring the Mental Health and well-being inbox and answering incoming enquiries
• Perform reception duties –answering the phone, email enquiries and walk-in enquiries
• Complete banking procedures
• Coordinate servicing, maintenance repairs and monthly odometer readings for the Mental Health vehicle fleet

Who are we looking for?
You will have an administration background, possess multitasking skills, be a team player and have organised work practices. You will have:

• Demonstrated experience in administration and customer service
• Proficiency in using Microsoft Office suite applications
• Exceptional written and verbal communication skills, with the ability to communicate effectively with a range of internal and external stakeholders
• Excellent time management skills with demonstrated ability to establish priorities and manage workloads within deadlines
• Demonstrated ability to work autonomously and achieve goals
• High attention to detail
• The ability to pick up new systems and databases quickly

Why Join Us?

• Competitive Salary up to 70K (full time equivalent) + Super
• Salary packaging of $18,500; increasing your take-home pay
• Rent/ Mortgage Assistance ($275 per fortnight)
• Gratuity after 12 months of service ($ 1750 which then increases yearly)
• Remote Area Payment of $ 2200 after 12 months of service
• Opportunity to be a part of the iconic RFDS team
• Be an integral team member by supporting those who make a real impact on healthcare in Queensland
• Work with people who are passionate about our purpose and proud of their contribution
• Comprehensive and supportive orientation program
• Employee Assistance Program; advice for staff and their families (support, nutrition & financial)
• Private health insurance discounts

About us:

The RFDS (Queensland Section) has the largest mental health service of the RFDS sections across Australia. The RFDS (Queensland Section) mental health service is made up of several specialised teams, spanning across the state providing psychological therapies for people living in difficult-to-access parts of rural and remote Queensland.

Since 2004, our Longreach Base has provided mental health support to people in the town and surrounding communities. The service operates on a hub-and-spoke basis with the Longreach office being the primary base for clinicians offering services in surrounding communities. The multi-disciplinary team consists of clinicians with qualifications in psychology, social work, mental health nursing and occupational therapy. The Longreach Base provides three specific services — psychological therapies, low-intensity counselling services and mental health and well-being promotion.

Interested?

For further information regarding this role please contact RFDS Talent Acquisition at 07 3852 7553 or recruitment@rfdsqld.com.au

This role will close on the 1st of December 2023 however, progression on applications and shortlisting may begin before this date so please don’t delay in applying!

Successful candidates will be subject to a Police Check and are required to hold a current, unrestricted Australian Driver's Licence.

Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.