Community Engagement Officer

Date published

16 Nov 2023

Applications close

19 Jul 2026

Location

Cairns, headspace

Job ID

813704

Community Engagement Officer

Provide young people with education and health promotion activities designed to raise their mental health awareness!

Classifications

  • Volunteer / Charity / Community
  • Support Services
  • Full-time

Key points

  • Full time role based in Cairns
  • Be a part of the skilled multi-disciplinary headspace team
  • Access to generous not-for-profit tax-free benefits of up to $18,550

Description

headspace Cairns is a welcoming safe space for young people aged between 12 and 25 providing access, support and information for a broad range of concerns, including mental health, physical/sexual health, drug and alcohol, employment and education and support for families and carers. headspace Cairns (under the direction of RFDS (Queensland) Services Limited) has been making a difference in the lives of young Australians since 2006.

headspace Cairns is currently looking for a Community Engagement Officer to reach out to young people and their communities. This role will provide health education, increase mental health literacy, build community awareness and connect people to the appropriate services. The Community Engagement Officer will plan, develop, implement, and evaluate a range of education and health promotion activities. These activities will be designed to increase early identification of mental health challenges faced by young people and to help them get early access to the right services.

As the Community Engagement Officer, you will work closely with our clinical team to understand the services provided by headspace. You will advocate for our services to both young people and the wider community. In addition, you will;

  • In partnership with the centre manager and the team, develop an annual community engagement and health promotion calendar
  • Assist in the organisation and delivery of relevant community events and activities
  • Recruit, train, supervise and support young people to be involved in the headspace Centre as part of the Youth Reference Group
  • Assist in maintaining websites, utilising social media and develop promotional materials
  • Represent headspace to various agencies and professional networks, the local community and young people

This newly created opportunity is full-time on a maximum term contract until June 2025 with the possibility of an extension in line with ongoing funding.

The community engagement officer is based in Cairns. However, there may be a need to travel to the Tablelands and Innisfail areas. We will provide you with a company vehicle to undertake community engagement activities. We are looking for a team member who can be flexible in attending community events that are scheduled after hours and on weekends.

Who are we looking for?

We are seeking a confident self-starter knowledgeable in community engagement to influence positive outcomes. You will be focused on helping us do things ‘the headspace way’, living our values of Inclusion, Collaboration, Agility and Excellence. In addition, you will meet the criteria below:
  • Diploma level qualification in youth work, mental health, health promotion, education or community engagement (desirable)
  • Minimum of 12 months working with young people
  • Experience in planning, development and delivery of high-quality education, training, and community awareness programs and activities
  • Demonstrated knowledge of evidence-based youth-focused intervention frameworks
  • High level of culturally appropriate interpersonal skills
  • The ability to establish and maintain collaborative working relations
  • Excellent organisational and time management skills
  • Experience and knowledge of community engagement and awareness principles, including those relating to Aboriginal and Torres Strait Islander young people and their communities
  • Demonstrated skills in website management, social media and publishing software
  • Current Drivers Licence, and a willingness to travel as required
  • Current Blue Card

About our offering

We value our people, and we are passionate about making a difference for young people. By joining headspace and the RFDS (Queensland Section), you will:
  • Become part of a highly skilled professional team driven by best practice
  • Receive a competitive base salary + superannuation
  • Have access to generous not-for-profit tax-free benefits of up to $18,550
  • Be provided Professional development opportunities– including leadership programs, regular line management support, and tailored skills development
  • Work with a focus on well-being – headspace Social and Wellbeing Committee, Employee Assistance Program, and other initiatives to support a holistic approach to wellbeing
  • Be committed to diversity – we welcome all people, irrespective of ethnicity, lifestyle choice, faith, sexual orientation and gender identity. Designed in collaboration with our employees, the headspace Reconciliation Action Plan formalises our commitment to reconciliation and to strengthening the social and emotional wellbeing of Aboriginal and Torres Strait Islander young people and communities.
  • Have private health insurance discounts
  • Receive novated leasing options

Interested?

This role will close on the 1st of December 2023 however; shortlisting will commence before the end date so don’t delay in applying!

For further information regarding this role please contact the Manager of headspace Cairns; Gabby Gill at ggill@headspacecairns.org.au or 07 4041 3780 or for a copy of the PD please contact recruitment@rfdsqld.com.au

Successful candidates will be subject to a Police Check and may be required to undergo a medical assessment. You will also be required to complete the headspace and RFDS immunisation program where you will need to provide evidence of immunity or vaccination against Vaccine-Preventable Diseases (VPD).

headspace and the Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS and headspace are committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.