Client Liaison Coordinator
Client Liaison Coordinator
Join the Royal Flying Doctor Service (Queensland Section) as a Client Liaison Coordinator and support our brand new Training Academy in Bundaberg!
Classifications
- Admin / Secretarial / Office Support
- Other
- Permanent / Full Time
Key points
- Opportunity to be a part of the iconic RFDS team
- Access to generous not-for-profit tax-free benefits of up to $18,550
- Permanent Full-time role in Bundaberg
Description
This is an exciting career opportunity to join the Royal Flying Doctor Service (Queensland Section) as a Client Liaison Coordinator, in a permanent, full-time basis. Located in Bundaberg, the Training Academy building will accommodate a new King-Air Flight Simulator.
This role is a fantastic opportunity for you to develop your coordination skills, acting as the primary point of contact for all clients, visitors and instructors. Every day you will be developing relationships with both internal and external stakeholders to help provide services and support the RFDS Training Academy.
Key Accountabilities:
- Welcome clients and visitors to the Academy, including providing tours and assisting with fundraising events
- Develop and maintain strong working relationships with key internal and external stakeholders to ensure the effective delivery of training products
- Manage and coordinate client training scheduling
- Undertake administrative requirements, including but not limited to stationary ordering, kitchen supplies, postage, application processing, and records management to ensure the day-to-day operations of the training academy are effective and efficient
- Ensure the training facilities are kept neat, tidy and rectify any issues in accordance with RFDS policies and procedures
We are seeking a friendly individual with excellent customer service skills and an empathetic approach. You will be systems savvy and display:
- Previous experience working in and providing Client Liaison / serving as a professional representative
- Knowledge of the processes surrounding training or education compliance
- Proficient computer skills, including Microsoft Office Suite
- Previous data entry experience and the ability to perform tasks with a high degree of accuracy
- Ability to respond to client queries in a courteous, prompt, accurate and confident manner
- Excellent written and verbal communication skills
- Ability to work and problem solve, autonomously, while collaborating and contributing to wider team goals
- Excellent relationship building skills and ability to adapt communication styles
We value our people and are passionate about making a difference for those who live, work and travel in rural, regional and remote Queensland. By joining the RFDS, you will:
- Earn an attractive salary + Super
- Have access to generous not-for-profit tax-free benefits of up to $18,550
- Be provided with a RFDS vehicle or be reimbursed for use of a personal vehicle for work related travel
- Have the option of the additional company superannuation contribution program
- Be able to access our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
- Enjoy our orientation program including an onsite Aeromedical Base tour
- Have access to private health insurance discounts
- Have the option of Novated leasing
- Gain access to a full allocation of a newly launched uniform range at no cost
- Join and be a part of the iconic Royal Flying Doctor Service team
The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. In Queensland, the RFDS employs over 500 people with positions ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles.
The RFDS delivers a broad range of essential health care services to rural and remote communities, as well as emergency retrieval services.
Interested?
This role will close by the 12th of November 2023 however; shortlisting will commence before the end date so don’t delay in applying!
To discuss opportunities within the RFDS (Queensland Section) please contact Recruitment on: 07 3852 7553 or recruitment@rfdsqld.com.au
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
Successful candidates will be subject to a Police Check and Pre-employment Drug and Alcohol Testing. Candidates are required to hold a current, unrestricted Australian Driver's Licence.
