Test Analyst

Test Analyst

Develop & execute test cases, collaborate with internal & external project teams, track & resolve defects, & support & improve our end user experience

Classifications

• IT & Telecomms
• Testing & QA
• Full-time

Key points

• Up to 105K + Super + Free Parking
• Not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
• Provide efficiencies and solutions for the wider RFDS team

Description

The Royal Flying Doctor Service (RFDS) in Queensland is currently in search of a Test Analyst known internally as a Test Coordinator to work across Aviation, Clinical and Corporate environments. The Test Coordinator will be responsible for testing new solutions aimed at enhancing the overall end-user experience. With new and innovative technologies on the horizon, this role will play a crucial part in ensuring the success of the RFDS.

In this newly created role, the Test Coordinator will facilitate testing of solutions and work processes to ensure quality outcomes for ICT solutions across multiple RFDS business units. To achieve this goal, we will develop and execute test cases in collaboration with both internal and external project members. We will also track and resolve defects and provide support for UAT business resources.

In this role, you will utilise your highly developed problem-solving skills, attention to detail and customer-focused nature. You will be required to;

• Focus on minimising the impacts that a technology project can have on the end-user experience
• Apply testing methodologies and components in a hybrid agile/traditional environment
• Focus on continuous improvement to ensure best practice testing methodology, tools and processes
• Lead the management of appropriate actions to anticipate, investigate and resolve problems in systems and services.
• Establish and maintain strong engagement and relationships with internal and external project stakeholders

The Test Coordinator is a full-time position with a maximum term of 12 months and is based in Brisbane. Digital & Technology offers hybrid working arrangements with a mixture of home and office work, as well as regular team days.

Who are we looking for?

Your analytical work style will be enhanced by your "ownership" mentality. You should be a skilled and effective communicator, capable of engaging high-level stakeholders. Additionally, you should be able to explain technical issues and solutions in simple, comprehensible language.
You will demonstrate-

• Minimum of a University degree in a discipline such as Computer Science, Information Technology, Engineering, Technical Management or a closely related field (or equivalent experience required)
• Demonstrated experience in Jirra Service Management and Software
• Hands-on experience in performing different types of manual testing that include application, business processes, system integration, regression, and acceptance testing
• Experience producing test artifacts including test plans, test scripts, defect logs, procedures, process maps and user guides.
• Technology domain experience (including Microsoft O365 and Azure)
• Extensive experience with Testing Methodologies
• Working knowledge of the software development lifecycle
• Knowledge of the Information Technology Infrastructure Library (ITIL) Change Control process

Why work for us?

In this role, you will be an integral part of the Digital & Technology project team and your collaborations will provide efficiency for the wider RFDS team. You will come to work with people who are passionate about our purpose and proud of their contribution. You will also have access to-

• Attractive remuneration package up to 105K + Super
• Access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay!
• FREE onsite parking
• Comprehensive orientation program including an inspiring tour of our facilities and operations
• Employee Assistance Program - advice for staff and their families (support, nutrition & financial)
• Private health insurance discounts
• Novated leasing available
• Access to a full allocation of a newly launched uniform range at no cost

About us

The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, RFDS Queensland Section delivers extensive primary healthcare and 24-hour emergency service, from nine strategic bases to those who live, work and travel throughout Australia.
As a member of the team driving RFDS from behind the scenes, you’ll come to work knowing that your efforts are enabling our work in helping people in Queensland communities.

Interested?

Applications for this role will close by the 6th of October 2023 however; shortlisting will commence before the end date so don’t delay in applying! For further information regarding this role please contact Yasmine Haimes at recruitment@rfdsqld.com.au.

Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.

Please note: This role will be required to undergo a criminal history check and may be required to undergo a pre-employment medical assessment. There may be a requirement to travel in QLD and NSW for this role and work out of hours may be required to respond to unscheduled outages and major incidents affecting critical systems.

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.