Administration Officer - Fundraising

Date published

30 Aug 2023

Applications close

19 Jul 2026

Location

Brisbane Base

Job ID

775269

Administration Officer - Fundraising

Do you love speaking to people on the phone, processing donations & have a high attention to detail? Apply now to join our Supporter Care Team!

Classifications

  • Admin / Secretarial / Office Support
  • Administration
  • Permanent / Full Time

Key points

  • Flexible working arrangements available and free parking!
  • Opportunity to be a part of the iconic RFDS team
  • Join an award-winning Fundraising team!

Description

About the Royal Flying Doctor Service (Queensland Section)

The Royal Flying Doctor Service (RFDS) is one of the world's largest and most comprehensive aeromedical organisations. In Queensland, the RFDS employs more than 500 people ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles. With a number of initiatives on the horizon, and projects in the pipeline, now is the time to join the RFDS (Queensland Section) and be part of our Towards 100 Strategy!

Job Description:

Our award-winning Fundraising and Philanthropy team have an exciting opportunity for a Fundraising Administrator to join on a full-time, permanent basis!

The Fundraising Administrator will provide industry leading levels of supporter care whilst providing exceptional administrative support to help achieve overall fundraising goals.

We are looking for a friendly and reliable individual with a confident phone manner and passion for customer service!

Reporting to the Supporter Care Manager, you will:

  • Process high volumes of donations via mail, online and phone with efficiency and accuracy
  • Manage supporter enquiries via phone and email
  • Build strong supporter relationships, problem solving and negotiation handling
  • Be responsible for maintaining database integrity by ensuring supporter records are 100% accurate
  • Provide administrative assistance to the wider fundraising team as and when required
Why work for us?
  • Competitive salary + Super
  • Access up to $18, 500 tax-free benefits, increasing your take home pay!
  • Work with people who are passionate about our purpose and proud of their contribution
  • Be part of an award-winning team in an exciting growth phase!
  • Comprehensive orientation program including an inspiring tour of our facilities and operations
  • Employee Assistance Program - advice for staff and their families (support, nutrition & financial)
  • Private health insurance discounts
  • Free Parking!
Interested?

For further information regarding this role please contact RFDS Talent Acquisition on 07 3852 7553 or recruitment@rfdsqld.com.au

This role will close by the 29/09/2023; however, shortlisting may commence prior to the closing date.

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander