Practice Coordinator

Practice Coordinator

Support and facilitate the daily operations of the RFDS Primary Healthcare Clinics in Cairns!

Classifications

• Admin / Secretarial / Office Support
• Administration
• Permanent / Full Time

Key points

• Permanent, full-time opportunity!
• GREAT BENEFITS! Competitive Salary + Super + Salary Packaging
• Showcase your Practice Management skills with the RFDS Queensland Section!

Description

About us:

The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, RFDS delivers extensive primary healthcare and 24-hour emergency service, from nine strategic bases to those who live, work and travel throughout Australia.

As the RFDS soar towards its 100th year of providing the finest care, in the furthest corner, we have a number of innovative initiatives on the horizon. With projects in the pipeline, it’s an exciting time to join the RFDS with many new prospects around the corner!

Job Description

RFDS (Queensland Section) is seeking a Practice Manager, internally known as the Practice Coordinator, to work closely with the Primary Healthcare team in Cairns.

The Practice Coordinator supports the daily operations of Primary Health Care (PHC) clinics, facilitating access to healthcare to those living, travelling, and working in rural and remote Queensland.

Key Responsibilities:

• Effectively manage the Electronic Medical Record (EMR) system (Training, recalls and reminders)
• Manage systems that enable access to consultant letters and discharge summaries
• Coordinate the EMR system to ensure aeromedical, clinic and telehealth clinical information is incorporated into patient records and the necessary follow-up is added
• Facilitate overview of all incoming pathology results
• Administer the online appointment booking system
• Support PHC projects and reporting
• Maintain oversight of clinic appointments
• Act as liaison between patients and clinicians
• Act as the main reference point for patient referrals

Who are we looking for?

You would describe yourself as efficient, a team player and display excellent attention to detail. You will naturally possess high levels of competence and the ability to communicate to a diverse range of stakeholders.

• Diploma of Practice Management (desirable)
• Minimum 3 years’ experience in Medical Administration or Practice Management
• Proven ability to handle challenging operational situations by utilising well-developed problem-solving skills
• Proven proficiency in using medical terminology and medical software
• Exceptional organisational and prioritisation skills
• Exceptional interpersonal and communication skills
• Demonstrated ability to work effectively as part of a team to achieve team-based outcomes
• The ability to work autonomously with minimal supervision
• Highly competent in maintaining confidentiality

Why Join Us?

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the Royal Flying Doctor Service (Queensland Section), you will have access to the following:

• Work with a great team of people who are passionate about our purpose and proud of their contribution
• Competitive Salary + Superannuation
• Access to generous not-for-profit tax-free benefits up to $18, 500
• Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
• Private health insurance discounts
• Opportunity to be a part of the iconic Royal Flying Doctor Service team!

Interested?

For further information regarding this role please contact RFDS Talent Acquisition on 07 38527553 or recruitment@rfdsqld.com.au

Applications close on the 23/05/2022, however, shortlisting may commence prior to this date.

Successful candidates will be subject to a Police Check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing.

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.