Aviation Business Manager

Date published

05 Apr 2023

Applications close

19 Jul 2026

Location

Brisbane Base

Job ID

684987

Aviation Business Manager

Exceptional opportunity to drive key business projects & strategic operational planning across Aviation at RFDS!

Classifications

  • Admin / Secretarial / Office Support
  • Other
  • Permanent / Full Time

Key points

  • Support our fast-paced, high-performing Aviation Leaders
  • Opportunity to develop meaningful change
  • Purpose-driven business with an iconic history

Description

About the Organisation
The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. In Queensland, the RFDS employs circa 500 people with positions ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles. The RFDS operates 19 aircraft from nine operational bases located in Brisbane, Cairns, Townsville, Rockhampton, Bundaberg, Charleville, Mount Isa, Longreach, and Roma. The RFDS delivers a broad range of essential healthcare services to rural and remote communities, as well as emergency retrieval services.

About the role
The Aviation Business Manager supports the General Managers of Aviation (Commercial and Operations) and the broader Leadership team with strategic and operational planning and decision-making. This role also contributes to business improvement initiatives through evidence-based research, analysis, and contemporary business advice. The role is accountable for leading the aviation administration support team, providing guidance, training, and mentoring.

Key accountabilities include:

  • Provide strong leadership and support cross-team collaboration
  • Lead the Aviation administration support team - train, develop, streamline and continuously improve the processes of the administration support function.
  • Provide superior administration support to multiple senior leaders within the aviation department
  • Support the development of annual operational and capex budgets for the aviation cohort.
  • Ongoing monitoring of the budget and management of expenditures including pilot staffing.
  • Develop and produce business performance reports.
  • Develop business cases with input from the General Managers of Aviation.
  • Plan, minute and facilitate action items that arise from Aviation Team meetings.
  • Act as a key executive-level contact for internal and external stakeholders on behalf of the Aviation General Managers.
  • Develop, implement, and evaluate business practices, systems, and procedures within aviation.
  • Take an active role in project management and the monitoring of outcomes across major projects, and initiatives.
Who are we looking for?
You will be a strong leader with a passion for supporting a team to achieve success. You will have proven project management experience, as well as budgeting and finance experience, ideally within aviation or related industry sector. You will be confident in your relationship-building skills, and proactive with business and process improvements.

You will demonstrate:
  • Formal qualification in Business Management, Project Management, or Commerce or a related field.
  • Prior experience providing executive assistant supporting multiple senior leaders with experience as a personal assistant at a General Manager level.
  • Strong leadership experience leading a team of administration professionals.
  • Knowledge of, and experience in, budget preparation and management
  • Experience in developing and implementing organisational strategies to enhance operational and commercial performance.
  • High-level communications skills, with demonstrated capability to effectively interact with executive leaders across the organisation and external stakeholders.
  • Superior level of written communication including correspondence, report writing and presentation drafting.
  • Good understanding of research methods and data analysis techniques.
  • High-level project management skills with an ability to apply these skills to deliver outputs and business benefits.
  • Highly developed organisational and time management skills; high level of initiative and problem-solving.
  • Ability to maintain confidentiality and discretion.
You will have the ability to influence and guide leaders and be comfortable working in a role that blends strategy with operational delivery and flexing between the two as the business requires. You will enjoy building strong, productive relationships with various stakeholders across the business and be a collaborative team player with a down-to-earth working style.

Why Join the RFDS (Queensland Section)
We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS, you will have access to the following:
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
  • Flexible working arrangements + FREE Parking
  • Competitive salary + Super
  • Access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
  • Comprehensive training provided
  • Orientation program including an onsite aeromedical base tour
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing available
  • Access to a full allocation of a newly launched uniform range at no cost
  • The opportunity to be a part of the iconic Royal Flying Doctor Service team
Interested?
This role will close by the 21st of April 2023 however; shortlisting will commence before the end date so don’t delay in applying! For further information regarding this role please contact Lachlan Otto at 0408 520 532 or recruitment@rfdsqld.com.au.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.
RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.