Systems Administrator

Date published

29 Mar 2023

Applications close

19 Jul 2026

Location

Brisbane Base

Job ID

680467

Systems Administrator

Maintain, configure & ensure reliable operation of computer systems, servers & network equipment. Support the RFDS Digital & Technology future growth!

Classifications

  • IT & Telecomms
  • System Administration
  • Permanent / Full Time

Key points

  • Competitive salary from 90K+ Super
  • Not-for-profit tax-free benefits up to $18,550
  • Hybrid working arrangements available

Description

Due to exciting growth, the Royal Flying Doctor Service (Queensland Section) is seeking an experienced and self-motivated individual to join the Digital and Technology (D&T) team as a Systems Administrator.

This position is responsible for the coordination of day-to-day activities within the D&T Operations team, ensuring that key systems are operating as they should. The role will be responsible for the maintenance, configuration and reliable operation of computer systems, servers, and networking equipment. As part of the Digital Transformation program, this unique opportunity will support RFDS's future growth and optimisation.

Key responsibilities:

  • Lead service delivery support efforts
  • Provide escalation and advice for Helpdesk employees
  • Ensure all systems are patched to appropriate security levels
  • Participate in the Helpdesk on-call roster
  • Coordinate with vendors
  • Ensure compliance with best practice ICT security and ITIL processes
  • Manage and maintain infrastructure documentation
This is a permanent, full-time role based in Brisbane. The RFDS Digital & Technology team offers hybrid working arrangements with a mixture of home and office work.

Who are we looking for?
We’re looking for someone with a solid foundation of Systems Administration skills, with experience and interest in Hyper-V, VMWare or Citrix being highly desirable. To be successful in this role you will demonstrate-
  • 5+ years of experience in ICT operations and/or support functions.
  • Exposure to Cloud technologies, such as Microsoft Azure or AWS
  • Proven experience and understanding of networking, such switching and wireless (routing and security desirable)
  • Proven experience with Active Directory, Microsoft Exchange, Microsoft 365, and Anti-virus (such as Defender)
  • Extensive experience with hardware/software rollouts, deployments and exposure to scripting (Powershell or similar)
  • Demonstrated experience in supporting technology systems and using a Helpdesk system (Jira, ServiceNow or equivalent)
  • Ability to liaise effectively at all levels with a diverse range of people and disciplines, both within and outside the organisation
  • Frequent travel between RFDS bases and locations will be a requirement for this role

About the RFDS (Queensland Section)

The Royal Flying Doctor Service (RFDS) is one of the world's largest and most comprehensive aeromedical organisations. In Queensland, the RFDS employs more than 500 people ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles.
The Corporate Office is located at the Brisbane International Airport, and RFDS operates from nine operational bases located in Brisbane, Cairns, Townsville, Rockhampton, Bundaberg, Charleville, Mount Isa, Longreach and Roma. The RFDS also delivers a broad range of essential healthcare services to rural and remote communities, as well as emergency retrieval services.

Why Join the RFDS (Queensland Section)

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS, you will have access to the following:
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
  • Flexible working arrangements and Free parking when you do come to the office!
  • Competitive salary from 90K + Super
  • Access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing available
  • Access to a full allocation of a newly launched uniform range at no cost
  • The opportunity to be a part of the iconic Royal Flying Doctor Service team
Interested?

This role will close by the 7th of April 2023 however; shortlisting will commence before the end date so don’t delay in applying! For further information regarding this role please contact Recruitment on 07 3852 7553 or for a copy of the PD please reach out to recruitment@rfdsqld.com.au

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The successful applicant will need to undertake a police check, hold an ASIC and undertake initial and random drug and alcohol testing. Intrastate travel, inclusive of overnight stays is also a requirement of this role. There may be a requirement for you to operate outside of normal business hours in exceptional circumstances such as responding to a network outage.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.