Medical Services Business Manager

Date published

01 Feb 2023

Applications close

19 Jul 2026

Location

Brisbane Base

Job ID

646397

Medical Services Business Manager

Exceptional opportunity to drive key business projects & strategic operational planning across RFDS medical services

Classifications

  • Admin / Secretarial / Office Support
  • Other
  • Permanent / Full Time

Key points

  • Support our fast-paced, high-performing Medical Leaders
  • Opportunity to develop meaningful change
  • Purpose-driven business with an iconic history

Description

About the organisation

The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. In Queensland, the RFDS employs circa 500 people with positions ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles. The RFDS operates 19 aircraft from nine operational bases located in Brisbane, Cairns, Townsville, Rockhampton, Bundaberg, Charleville, Mount Isa, Longreach, and Roma. The RFDS delivers a broad range of essential healthcare services to rural and remote communities, as well as emergency retrieval services.

About the role

The Medical Services Business Manager supports the Chief Medical Officer and Medical Leadership team with strategic and operational planning and decision-making. This role also contributes to business improvement initiatives through evidence-based research, analysis, and contemporary business advice.

Key accountabilities include;

  • Develop annual operational and capex budgets for the medical cohort
  • Ongoing monitoring of the budget and management of expenditures including Medical Officer staffing
  • Develop and produce business performance reports
  • Develop business cases with input from the Chief Medical officer and State Medical Leads
  • Plan, minute and facilitate action items that arise from Medical Services Team meetings.
  • Act as a key executive-level contact for internal and external stakeholders on behalf of the Chief Medical Officer.
  • Develop, implement, and evaluate business practices, systems, and procedures within the medical business stream
  • Take an active role in project management and the monitoring of outcomes across major projects, and initiatives.
Who are we looking for?

You will have proven project management experience, as well as budgeting and finance experience, ideally within a healthcare, medical, airline or related industry sector. You will be confident in your relationship-building skills, and proactive with business and process improvements.

You will demonstrate:
  • Formal qualification in Business Management, Accounting, or Commerce or a related field
  • Knowledge of, and experience in, financial planning and management (including budget preparation and management)
  • Experience in developing and implementing organisational strategies to enhance operational performance
  • High-level communications skills, with demonstrated capability to effectively interact with executive leaders across the organisation and external stakeholders
  • Superior level of written communication including correspondence, report writing and presentation drafting
  • Good understanding of research methods and data analysis techniques
  • High-level project management skills with an ability to apply these skills to deliver outputs and business benefits.
  • Highly developed organisational and time management skills; high level of initiative and problem-solving
You will have the ability to influence and guide leaders and be comfortable working in a role that blends strategy with operational delivery and flexing between the two as the business requires. You will enjoy building strong, productive relationships with various stakeholders across the business and be a collaborative team player with a down-to-earth working style.

Why Join the RFDS (Queensland Section)

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS, you will have access to the following:
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
  • Flexible working arrangements + FREE Parking
  • Competitive salary + Super
  • Access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
  • Comprehensive training provided
  • Orientation program including an onsite aeromedical base tour
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing available
  • Access to a full allocation of a newly launched uniform range at no cost
  • The opportunity to be a part of the iconic Royal Flying Doctor Service team
Interested?

This role will close by the 10th of February 2023 however; shortlisting will commence before the end date, so don’t delay in applying! For further information regarding this role please contact recruitment@rfdsqld.com.au or call 07 3852 7553

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.