Medical Chest Service Lead

Date published

07 Nov 2022

Applications close

19 Jul 2026

Location

Brisbane Base

Job ID

598085

Medical Chest Service Lead

Lead service delivery, education, advocacy and operational performance of the Medical Chest Program for RFDS (Queensland Section).

Classifications

  • Healthcare & Medicine
  • Other
  • Permanent / Full Time

Key points

  • Permanent role in a full-time or part-time capacity
  • Brisbane based position | Flexible working options available

Description

Future-focused, the Royal Flying Doctor Service (Queensland Section) (RFDS) strives to harness innovation to improve patient care. Telehealth and Medical Chest are key areas of focus in support of this strategic priority. Telehealth is delivered at the RFDS by medical officers who provide a 24-hour medical consultation service for people living, working or travelling in remote areas of Queensland. Advice is also available to remote area nurses, allied health staff, Aboriginal and Torres Strait Islander health workers, patients and carers.

A unique feature of the RFDS telehealth service is the Medical Chest. There are over 1,200 of these valuable medical chests located throughout the state. They allow patients to be treated for a range of medical conditions including antibiotics for infections, pain relief prior to medical evacuation and more. They also contain a variety of first aid items, including dressings and antiseptic.

We are looking for a Medical Chest Service Lead to help us grow and expand our unique service. This newly created role will lead service delivery, education, advocacy and operational performance of the Medical Chest Program in Queensland. To take the service forward and create commercial opportunities, this role involves identifying areas for medical chest service innovation and expansion.
Some key responsibilities of this role are-

  • Leading the medical chest administration team
  • Working alongside the Medical Lead for Telehealth in ensuring efficient and appropriate utilisation of medical chests
  • Providing support and training to clinicians and medical chest holders
  • Promoting and advocating medical chest use
  • Clinical oversight of reordering and medication safety
  • Maintenance and development of related policies and procedures
  • Maintaining awareness of, and ensuring application and compliance with, relevant legislation and regulation as it applies to medical chest use including medication management, supply and prescription

This role will be a permanent position and can be worked in a full-time or part-time capacity. This role will be based in our Brisbane Corporate Office.

Who are we looking for?

You will describe yourself as a natural leader, a creative innovator, and a team player. In addition to an extensive clinical background as either a Pharmacist, Nurse, Nurse Practitioner or Medical Practitioner you will demonstrate;
  • Well-developed management skills
  • Commitment to continuous quality improvement and innovation
  • Demonstrated commercial acumen skills and experience
  • An ability to think operationally, with an analytic and creative approach to problem-solving
  • Finance and Budgetary management experience
  • Experience working in a clinical setting with a demonstrated ability to communicate effectively with clinical staff
  • Strong knowledge or ability to interpret State and Federal legislation
It is an essential requirement that the successful candidate has current AHPRA registration.

About the RFDS

The Royal Flying Doctor Service (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. The RFDS in Queensland provides excellence in, and access to primary health care, telehealth and aeromedical services across the state. Our emergency retrieval service operates 24 hours a day, seven days a week, delivering the finest care to more than 330,000 Australians each year — that’s one person every two minutes! In addition to aeromedical retrievals of the critically ill or injured, the RFDS also delivers a broad range of essential primary and preventative healthcare services, including telehealth, mental health, oral health and health promotion. Primary health care now makes up two-thirds of our daily operations, as a continued emphasis on prevention is vital to see better health outcomes for those that live in the bush.

The RFDS Corporate Office is located at the Brisbane International Airport, and RFDS operates from nine operational bases located in Brisbane, Cairns, Townsville, Rockhampton, Bundaberg, Charleville, Mount Isa, Longreach and Roma.

Why Join the RFDS (Queensland Section)

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Queensland. By joining the RFDS, you will:
  • Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
  • Have a hybrid working arrangement from home and the office + FREE Parking
  • Receive a base salary up to 185K (Awarded against skills, expertise and speciality) + Super
  • Have access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay!
  • Be provided comprehensive training and orientation including an onsite aeromedical base tour
  • Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
  • Private health insurance discounts
  • Novated leasing
  • Access to a full allocation of a newly launched uniform range at no cost
  • Be a part of the iconic Royal Flying Doctor Service team

Interested?

This role will close on the 13th November 2022 however; shortlisting will commence before the end date so don’t delay in applying!

For further information regarding this role please contact Dr Shaun Francis- State Virtual Health Care Lead at sfrancis@rfdsqld.com.au or if you would like a copy of the position description please contact recruitment at 07 3852 7553 or recruitment@rfdsqd.com.au.

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are a successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.
Successful candidates will need to provide a current, unrestricted QLD Licence and will be subject to a criminal history check.

The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.