Practice Coordinator
Practice Coordinator
Manage and coordinate the daily operations of the RFDS Primary Health Care clinics in Mount Isa
Classifications
- Admin / Secretarial / Office Support
- Administration
- Permanent / Full Time
Key points
- Permanent, full-time role- enjoy job security and support local communities
- GREAT BENEFITS! Salary up to 70K + Super + Packaging + Rent/Mortgage assistance
- - Showcase your Practice Management skills with the RFDS Queensland Section!
Description
Using the latest in aviation, medical and communications technology, the Royal Flying Doctor Service (Queensland Section) (RFDS) works to provide primary health care and emergency retrieval services to anyone who lives, works or travels in remote, rural and regional Queensland.
Primary Health Care (PHC) now makes up two-thirds of our daily operations, as a continued emphasis on prevention is vital to see better health outcomes for those that live in the bush. RFDS provides general practice, offers women's health services, Aboriginal and Torres Strait Islander health services, and health promotion/community capacity-building services. These services are offered at a variety of locations including rural towns, remote stations, mines, oil fields, national parks, and island resorts.
In support of our PHC team in Mount Isa, we are currently seeking a Practice Coordinator. You would describe yourself as efficient, a team player and displaying excellent attention to detail. You will naturally possess high levels of competence and experience in general practice and patient support and will successfully be able to perform the following duties:
- Effectively manage the Electronic Medical Record (EMR) system (Training, recalls and reminders)
- Manage systems that enable access to consultant letters and discharge summaries
- Coordinate the EMR system to ensure aeromedical, clinic and telehealth clinical information is incorporated into patient records and the necessary follow-up is added
- Facilitate overview of all incoming pathology results
- Administer the online appointment booking system
- Support PHC projects and reporting
- Maintain oversight of clinic appointments
- Act as liaison between patients and clinicians
- Act as the main reference point for patient referrals
Who are we looking for?
Applicants should be skilled administrators, highly communicative, and have a real affinity for rural areas. You will also have;
- Certificate in Medical Administration or Practice Management (desirable)
- Minimum 3 years’ experience in Medical Administration or Practice Management
- Proven ability to handle challenging operational situations by utilising well-developed problem-solving skills
- Proven proficiency in using medical terminology and medical software
- Exceptional organisational and prioritisation skills
- Exceptional interpersonal and communication skills
- Demonstrated ability to work effectively as part of a team to achieve team-based outcomes
- The ability to work autonomously with minimal supervision
- Highly competent in maintaining confidentiality
Why Join Us?
We value our people and are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining RFDS, you will:
- Work with a great team of people who are passionate about our purpose and proud of their contribution
- Receive a base salary up to 70K + Superannuation
- Have access to generous not-for-profit tax-free benefits up to $18, 500
- Receive an ongoing Remote Area Package- Rent/ Mortgage Assistance ($173.75 per week) + Gratuity- after 12 months of service ($3,291)
- Have access to our Employee Assistance Program (EAP) including counselling, nutrition sessions, financial sessions, and legal advice
- Have access to private health insurance discounts
- Be a part of the iconic Royal Flying Doctor Service team!
Interested?
For further information regarding this role please contact RFDS Talent Acquisition at 07 3852 7553 or recruitment@rfdsqld.com.au
Successful candidates will be subject to a Police Check and pre-employment drug and alcohol testing. Candidates are required to hold a current, unrestricted Australian Driver's Licence, obtain an ASIC Card, and provide proof of vaccinations or immunity against vaccine-preventable diseases such as measles, mumps, rubella, whopping cough, chicken pox, and hepatitis (A and B). There will be a requirement to travel with the team to PHC Clinics and some overnight travel may be required.
RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.
The Royal Flying Doctor Service (RFDS) (Queensland) is passionate about fostering equality within the workplace. We encourage applications from Aboriginal, Torres Strait Islander, and people of culturally diverse backgrounds.
