Clinical Administration Officer

Clinical Administration Officer

Provide high level Admin. support in the RFDS Clinical Governance Team. Support the release of information, credentialing & consumer communication.

Classifications

• Admin / Secretarial / Office Support
• Administration
• Permanent / Full Time

Key points

• Full- time role | Based in Brisbane
• Access to generous not-for-profit tax-free benefits of up to $18,550
• RFDS- Proud & passionate - In all that we do!!

Description

The Royal Flying Doctor Service (RFDS) in Queensland provides excellence in, and access to, primary health care and aeromedical services across Queensland. After nearly 100 years of providing services, we are looking to the future with growth, development, innovation, and increased service offering as our strategic goal.

The Clinical Governance Team have an opportunity for a Clinical Administration Officer in a permanent, full time capacity based in Brisbane.

The Clinical Administration Officer provides high level administrative support and clinical governance functions across the organisation to assist with operationalising and maintaining the clinical governance framework.

Key Duties-

• Administer release of information in accordance with relevant legislation, policy, and statutory requirements
• Support clinician credentialing processes (as required)
• Lead the consumer liaison function ensuring all consumer feedback items are recorded, investigated, and responded to
• Coordinate and manage the Clinical Risk Register
• Provide accurate and timely administrative and support services to the Clinical Governance team and the broader Risk & Assurance teams
• Organise and coordinate clinical governance related meetings, including agendas, confidential minute taking and tracking of action items

Who we are looking for?
To be successful in this role you will have

• Demonstrated experience in a Healthcare administration environment (Essential)
• Knowledge regarding clinical governance systems and processes. For example- health information systems; medicolegal requests; consumer feedback; patient safety; clinician credentialing; quality improvement and accreditation (Highly Desirable)
• Proficiency using Microsoft Office applications particularly Word and Excel
• Exceptional written and verbal communication skills, with the ability to communicate effectively with a range of internal and external stakeholders
• Excellent organisational and time management skills
• Demonstrated ability to perform duties autonomously to ensure the achievement of team goals
• High attention to detail
• Ability to effectively operate new systems, processes, and data bases

About our offering

We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the Royal Flying Doctor Service (Queensland Section), you will have access to the following:

• Work with a great team of people who are passionate about our purpose and proud of their contribution
• Up to $65,000 base salary (dependent on skills and experience) + superannuation
• Access to generous not-for-profit tax-free benefits of up to $18,550
• Additional company superannuation contribution program
• Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
• Orientation program including an onsite aeromedical base tour
• Private health insurance discounts
• Novated leasing available
• Access to a full allocation of a newly launched uniform range at no cost
• Opportunity to be a part of the iconic Royal Flying Doctor Service team

Interested?

For further information regarding this role please contact RFDS Talent Acquisition Lead Yasmine Haimes on 0407 626 498.

This role will close on the 7th January 2022, progression on applications and shortlisting may begin prior to this date.

Successful candidates will be subject to a Police Check and Pre-employment Drug and Alcohol Testing. Candidates are required to hold a current, unrestricted Australian Driver's Licence.

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients, and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The RFDS is committed to the principles of Equal Employment Opportunity. Aboriginal and Torres Strait Islander People are encouraged to apply.