Administration Officer - Mental Health

Date published

11 Oct 2021

Applications close

19 Jul 2026

Location

Cairns Base

Job ID

375756

Administration Officer - Mental Health

Provide a range of administration support to the RFDS Mental Health and Wellbeing Team- Support Clinicians to provide wellbeing services across QLD

Classifications

  • Admin / Secretarial / Office Support
  • Administration
  • Contract or Temp

Key points

  • Based in Cairns
  • Join the iconic RFDS & support our staff making a real impact in QLD communities
  • Full Time, Max. Term contract

Description

Reporting to the Manager– Far North Mental Health, the Administration Officer- Mental Health provides a full range of effective and efficient administration support to the Far North Mental Health and Wellbeing service.

This role is a maximum term (until June 30, 2022), full-time opportunity located at Royal Flying Doctor Service (RFDS) Cairns Base.

Duties will include;

  • Process incoming client referrals
  • Schedule client appointments
  • Prepare monthly reports, perform data cleansing and reconciliation processes
  • Organise community training (i.e. book venues, organise catering, create promotional materials)
  • Coordinate fleet vehicles
  • Coordinate travel and accommodation bookings
  • Work with the Marketing Team in the coordination and design of Mental Health and Wellbeing promotional materials
  • Scheduling and coordinating team meetings including agendas and minute taking

Who we are looking for?
To be successful in this role you will have a strong administration background, possess exceptional multitasking skills, be team centric and have methodical work practise. You will also possess:
  • Proficiency using Microsoft Office suite applications
  • Exceptional written and verbal communication skills, with the ability to communicate effectively with a range of internal and external stakeholders
  • Excellent organisational and time management skills with demonstrated ability to establish priorities and manage workloads within deadlines
  • Demonstrated ability to work autonomously and achieve goals
  • High attention to detail
  • Demonstrated experience utilising multiple data management systems
  • The ability to periodically travel across QLD to assist the Mental Health and Wellbeing team with administration at events and workshops

Why join Us?
  • Competitive Salary + Super + Salary packaging of $15, 900; increasing your take home pay
  • Opportunity to be a part of the iconic RFDS team
  • Be an integral team member by supporting those who make a real impact to healthcare in Queensland
  • Work with people who are passionate about our purpose and proud of their contribution
  • Comprehensive and supportive orientation program
  • Employee Assistance Program; advice for staff and their families (support, nutrition & financial)
  • Private health insurance discounts

About us:

The RFDS (Queensland Section) has the biggest mental health service of RFDS sections across Australia. The RFDS (Queensland Section) Mental Health and Wellbeing Service is made up of several specialised teams, spanning across the state providing psychological therapies for people living in difficult to access parts of rural and remote Queensland.

The primary purpose of the Administration Officer- Mental Health is to ensure RFDS Mental Health Clinicians are supported operationally to provide wellbeing services to Queenslanders.

Interested?

For further information regarding this role please contact RFDS Talent Acquisition on 07 3852 7553 or recruitment@rfdsqld.com.au
This role will close on the 18th October 2021, progression on applications and shortlisting may begin prior to this date.

This role will be required to undergo a pre-employment drug and alcohol test, will be subject to criminal history check, may require a preemployment medical and will require to be eligible to receive and maintain an Aviation Security Identification Card (ASIC).

RFDS (Queensland Section) works with vulnerable patients in remote parts of Queensland and provides an essential service to many regional and remote communities. To ensure the health and safety of our staff, our patients and these communities, as well as to manage the risks involved in service delivery and COVID-19 transmission in these communities and our workplaces, our staff are required to be vaccinated against COVID-19. If you are the successful candidate the requirement to be vaccinated against COVID-19, including maintaining any recommended booster requirements, will be a term of your employment, as will the requirement to provide proof of vaccination.

The RFDS is committed to the principles of Equal Employment Opportunity
Aboriginal and Torres Strait Islander People are encouraged to apply.