Medical Receptionist
Medical Receptionist
Join headspace Cairns as a receptionist and showcase your Admin skills, high level communication style, willingness to learn and supportive nature .
Classifications
- Admin / Secretarial / Office Support
- Administration
- Permanent / Full Time
Key points
- headspace: making a difference in the lives of young people - join us !!
- Maximum-Term, full time role | possibility of extension
- Competitive Base + Super + Salary Packaging
Description
headspace Cairns (under the direction of the RFDS (Qld) Services Limited) is an innovative youth service, delivering primary and mental health, alcohol and drug services, social welfare and vocational services to young people aged 12-25 years.
The Role:
- Maximum-Term, full time- June 2021 with the possibility of extension
- Located in Cairns
- General reception and administrative duties
- Responding to enquiries and processing referrals
- Data entry
We are looking for someone who is available to work 08:30 am – 5:00 pm Monday to Friday with the flexibility to work extra hours if needed.
Key responsibilities:
- Provide a well-maintained presentation of the reception and waiting area
- Manage enquiries in a professional manner, including bookings and cancellations
- Facilitate follow up calls to clients in accordance with directions from clinical staff
- Prepare patient accounts using the Medicare bulk-billing process
- Assist the Centre Coordinator with the batching of Medicare claims
- Create referral letters and documents as requested
- Undertake administrative duties as directed by the Centre Coordinator
- Maintain electronic client records system (MasterCare & Pracsoft)
- Scan and fax reports, correspondence and pathology results into client files
- Maintain stock levels of GP rooms and stationery
- Assist with Community Engagement and Social Media
Who are we looking for?
- Experience in Medical reception (highly regarded but not essential)
- Demonstrated computer experience, including the ability to use Office applications
- Exceptional or developing time management, multi-tasking and problem-solving skills
- Demonstrated experience in reception/phone skills
- Confidence in managing busy or challenging situations
- Ability to work both independently and in a collaborative team environment
- Demonstrated ability or strong desire to work with young people
- Existing, or ability to develop, knowledge of youth mental health issues
Why join us?
In return for your skills, energy and commitment to our goals, we offer you the opportunity to make a real impact on the Cairns community and truly help others. You’ll work every day with people who are passionate about our purpose and proud of their contribution to our iconic organisation.
Your contribution will be rewarded with an attractive remuneration package plus salary packaging arrangements. We will also support you in your endeavour to develop new skills in a close-knit team which encourages the sharing of ideas and knowledge.
About headspace:
Established in 2006, headspace is making a difference to the lives of thousands of young Australians in the area of youth mental health, by:
- Giving young Australians and their families the opportunity to seek help early
- Making it easier for young people and their families to access information
- Creating awareness and educating young people, families and the broader community about how to get help
Further enquiries can be made to recruitment@rfdsqld.com.au or Call 07 3825 7553 and speak with a member from our Talent Acquisition Team.
Application closing date 19th March 2021. Shortlisting and screening processes may begin before the closing date.
The RFDS is committed to the principles of Equal Employment Opportunity.
Aboriginal and Torres Strait Islander People are encouraged to apply.
