Mobile Patient Care Vehicle.

RFDS VIC NEPT Employees Payment Discrepancy

Date published

05 Mar 2026

At RFDS Victoria we take paying our employees – past and present – their entitlements extremely seriously.

Through RFDS Victoria’s process to build new rules for payroll that align to our new Enterprise Agreement for Victoria-based NEPT employees, we have identified some discrepancies in the past interpretation and payment of some allowances for RFDS VIC Non-Emergency Patient Transport employees and employees in related roles.

This relates specifically to:

  • Shift allowance reconciliation calculation
  • Overtime payments for Casual Employees
  • Overtime payments for travel shifts
  • Allowances for Driver’s License fees
  • Incidental overtime for Nursing employees

As a result, we are taking corrective action remunerate all eligible past and present RFDS Victoria NEPT and related role employees, specifically those employed: 

  • Between 18 June 2018 and 17 October 2025
  • As an NEPT employee rostered and paid through EMPLive; and/or
  • Under the RFDS Victoria - Patient Transport Employees EBA 2021 or the RFDS Victoria Nurse Employees Enterprise Agreement 2022  

We have contacted all eligible past and present employees based on the contact details we have within our systems.

To receive the remuneration payment, please follow this link to provide your bank details, Tax File Number and Superannuation form securely via DocuSign. For security and identity verification purposes, you will also be required to upload a copy of a current form of identification.

We welcome all past RFDS Victoria NEPT employees and employees in related roles to contact us at payrollremediation@rfdsvic.com.au should they believe they are eligible and have not been contacted with their individual letter by email or post.