Do you have a genuine passion for creating truly memorable experiences for visitors to our town?

This is more than just another job it’s a chance to join an iconic business.

The Role

• Bring your passion for history and tourism to life by conducting tours about RFDS aero-medical retrieval, inter-hospital transfer & primary healthcare service (all training will be provided)
• Work with an amazing group of colleagues welcoming visitors and offering a unique experience
• Process entry/ticketing answering phone, internet and face to face enquiries
• Perform retail sales, inventory management, and presentation of merchandise within a vibrant gift-shop environment
• Deliver customer service excellence to internal and external customers
• Encourage visitors to establish a long-term donor relationship with the RFDS

Are you?

• A true believer of excellent customer service delivery
• Confident in public speaking or a willingness to develop ability in this area
• Able to work with minimum supervision within a collaborative team environment
• Passionate about working with people
• Computer savvy with register skills, end of day balance and reconciliation

Successful applicants will work as part of a team, hours will vary across a 7 day per week roster and public holiday working hours.

For more information about the position, please contact Andrew Wilson, Visitor Experience Services Manager Ph: 0419 839 739.

Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.

RFDSSE is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status. 

RFDSSE aim to fill vacancies as quickly as possible. This means that we will close adverts as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.