Tourist Facility Manager, Alice Springs

• Join our team in the state-of-the-art Alice Springs Tourist Facility
• Permanent Full-time opportunity available
• Generous salary packaging benefits available
  

About Royal Flying Doctor Service South Australia & Northern Territory (RFDS SA/NT)
We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve at finestcare.com.au

About this Opportunity
Our Alice Springs Tourist Facility provides an opportunity for the public to learn about the history, staff, and patients of the Royal Flying Doctor Service and their heroic stories, in a technology driven and interactive environment.

Reporting to the Tourism Manager NT, the Tourist Facility Manager is responsible for leading and expanding the digital and retail business plans for the Alice Springs Tourist Facility in line with strategic priorities and reflective of the RFDS brand. The Tourist Facility Manager will provide effective and efficient operational leadership and management of the team and activities provided through the Alice Springs Tourist Facility.

This integral role specifically involves:

• Effective and efficient operation of the Alice Springs Tourist Facility.
• Development and stewardship of digital and retail business plans and their implementation by Tourist Facility staff.
• Supervision of Tourist Facility staff, meeting mandatory training requirements, and the maintaining of appropriate staffing levels through rostering and recruitment;
• Enhancing and protecting the RFDS brand, image and reputation throughout Alice Springs and the Top End, and aid planning, preparation and facilitation of approved RFDS fundraising activities.
  

About You
You are:

• Excellent with customer service, communication, and interpersonal skills.
• Professionally presented with a strong business networking capability.
• Able to work effectively and maintain strong relationships with a diverse range of people within the community.

To be considered for the role you require:

• Tertiary qualifications in Business, Tourism, Project Management, or Marketing, or significant relevant industry experience.
• Proven track record in sales and marketing in the tourism sector.
• Proven ability in staff supervision, leadership, and training in a fast-paced business.
  

Our Benefits
As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:

• Generous annual salary packaging options to reduce your taxable income including:
• packaging up to $15, 899 of your salary towards loans, rent and bills
• packaging of an additional $2,650 of your salary via a meal and entertainment card.
• Attractive remuneration
• Flexible Work Arrangements
• Employee Assistance Program
• Reward and Recognition Program
• Employee Value Awards
• Learning Management System
• Comprehensive orientation program for new starters
  

Further Information
To view the Position Description, please click here.

For a confidential discussion in relation to the position, please contact Bek Garrett, Tourism Manager NT via 0429 870 117.

For a confidential discussion in relation to the recruitment process, please contact Robyn Lacey, People and Culture Business Partner on 0475 045 346.

Applications close at 11:59pm on Sunday 5 July 2026.

Please note that we are unable to accept late applications, or applications submitted via email.

Please note that as part of RFDS SA/NT recruitment process, you may be subject to several pre-employment checks, including a national police clearance, Working with Children Clearance and drug and alcohol test. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.