About the Royal Flying Doctor Service Central Operations (serving SA/NT)

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve at finestcare.com.au

About this Opportunity

We’re seeking an experienced Employee Relations professional to join our Employee Relations team in a trusted advisory role. Reporting to the Employee Relations Manager, you’ll play a key role in shaping fair, consistent and compliant workplace practices. You’ll contribute to the development and review of terms and conditions of employment, ensuring they are fit for purpose as the organisation continues to grow. In addition, you’ll support enterprise bargaining negotiations by contributing to strategy development, conducting research and drafting, and engaging with key stakeholders to deliver strong and sustainable outcomes.

This is an exciting opportunity to focus on the proactive elements of employee relations – helping to build strong foundations and ensure the organisation’s long-term success.

Key Responsibilities

• Provide advice and support on a wide range of employee relations matters, involving the interpretation and application of relevant Modern Awards, RFDS Enterprise Agreements, and employment legislation.
• Support case management activities including grievances, complaints, investigations, disciplinary processes, and performance management.
• Support the resolution of proceedings before the Fair Work Commission and other relevant tribunals.
• Support enterprise bargaining negotiations, including through research and analysis, and drafting of key documentation.
• Evaluate existing terms and conditions of employment, identifying opportunities for improvement, simplification and alignment with best practice.
• Review and monitor compliance with industrial instruments, identifying and addressing compliance gaps, risks or issues.
• Draft high-quality, legally sound documents including employee correspondence, briefing notes, and reports for senior leaders and executives.
• Coach and build the ER capability of people leaders to support proactive, fair and consistent people management practices.
• Establish and maintain collaborative working relationships with key stakeholders including senior leaders, union representatives, and external advisors.

About You
To thrive in this role, you will bring:

• Demonstrated experience in an employee or industrial relations role within a complex and dynamic organisational environment.
• Sound working knowledge of Australian employment law, including Modern Awards and Enterprise Agreements.
• Strong written communication skills with demonstrated experience drafting legally sound documents, employee correspondence, executive briefings and written reports.
• Strong verbal communication and interpersonal skills, with a demonstrated ability to build and maintain effective, collaborative relationships with a range of stakeholders.
• Proven ability to manage sensitive and confidential matters with sound judgement, professionalism and discretion.
• Strong attention to detail and analytical and problem-solving skills.
• Excellent organisational, time management and project coordination skills, with the ability to manage competing priorities effectively.
• A tertiary qualification in law, industrial relations, or a related discipline is essential.

Benefits

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:

• Generous annual salary packaging options to reduce your taxable income including:
      o packaging up to $15, 899 of your salary towards loans, rent and bills
      o packaging of an additional $2,650 of your salary via a meal and entertainment card.
• Employee Assistance Program
• Comprehensive orientation program for new starters
• Free onsite parking

Further Information

For a confidential discussion, contact Eve Kasper, Manager, Employee Relations on 0439 643 172

For the Position Description click here and to apply please click on the Apply button below to be redirected to our Career Centre 

Applications close at 11:59pm on 30th July 2025.

We reserve the right to make an offer prior to the closing date. We encourage those interested in the position to submit their application as soon as possible.

Please note that we are unable to accept late applications, or applications submitted via email.

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Island applicants are encouraged to apply.