Patient Transport Officers (Cert III in Non – Emergency Patient Transport Graduates)
Make a Difference in Your Community
Join the Royal Flying Doctor Service (RFDS) and play a vital role in delivering compassionate, high‑quality patient care. As a Patient Transport Officer, you’ll support people in your community by providing safe, professional non‑emergency patient transport—helping patients move comfortably between home, hospitals, and specialist appointments.
About us
Since 1928, the Royal Flying Doctor Service (RFDS) has delivered vital aeromedical, emergency and primary health care across Australia. Through our Patient Transport Service, we provide non‑emergency patient transport in Victoria and New South Wales, supporting patients with safe, compassionate care as they travel between home, hospitals and specialist clinics—on the ground and in the air.
About the role
Flying Doctor Patient Transport is seeking motivated and caring Patient Transport Officers to join our team. This casual role offers flexibility, structured training, and the opportunity to work alongside experienced clinicians in a supportive environment—without the pressures of emergency response work.
Please note that applications are reviewed as positions become available, which may result in some delays in getting back to you.
Key Responsibilities of the PTO role include:
- Perform patient assessment and intervention during road transport
- Deliver safe, compassionate care aligned with RFDS clinical guidelines and NEPT regulations
- Monitor patients and evaluate responses to treatment en‑route
- Work collaboratively with a partner clinician in a team‑based models
To be successful, you will need:
- A recent graduate (within the last 18 months) of the Certificate III in Non-Emergency Patient Transport
- To have the availability to work 10 and 12-hour shifts across 7 days
- To able to drive in both city and country traffic conditions
- To be compassionate, professional, and dedicated to providing excellent service
- To have experience working in the NEPT sector in an equal role desirable but not essential
- Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children's Check, National Police Check, and the right to work in Australia.
Our Benefits:
- 1:1 staff to patient ratio
- Work within a clearly defined scope of practice
- Lower‑acuity, less stressful environment than ED or ward‑based roles
- Salary packaging, penalties, allowances and EAP support
Mandatory vaccination policy:
As part of the application process, you will be required to provide evidence of the following vaccinations:
- Hepatitis B 3x doses + serology
- Chicken Pox
- Measles, Mumps and Rubella
- Diphtheria, Tetanus and Pertussis
- Annual Influenza
All applicants must undergo a driver history and demerit point check, at compliance stage. To be successful, you must not have repeated driving offences within the last three years. In addition, all positions are subject to a National Police Check and require holding a valid Working with Children Check.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.