About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive and better-connected health service provider for all Australians.

Watch stories about our people, patients and the communities we serve at finestcare.com.au


About this Opportunity
Reporting directly to the Operations Communication Centre Manager, as the Operations Support Officer, you will provide administrative operational support for the operations communication facility.

We believe our people – all our people – keep the Royal Flying Doctor Service flying.

Specifically, you will:
• Provide general administrative support for the Port Augusta Base including greeting clients/visitors, answer incoming calls and monitor and respond to incoming emails.
• Assist with duties as required by the operations team including meeting minutes, staff accommodation bookings and coordinating property/equipment repairs.
• Support the health administration team including coordinating medical program appointment bookings, assist with deliveries/collections to/from hospitals and monitor/manage medical-chest enquiries.
• Complete database management and record keeping duties

About You
To be considered for the role you require:
• Demonstrated experience providing reception and administrative support in an office environment.
• Excellent phone manner and communication skills via verbal and written methods.
• Demonstrated organisational and time management skills, coupled with acute attention to detail.
• Demonstrated computer literacy with proficiency across the Microsoft Office suite of applications.


Our Benefits
As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:
• Free onsite parking
• Employee Assistance Program
• Reward and Recognition Program
• Employee Value Awards
• Comprehensive orientation program for new starters
• Generous annual salary packaging options to reduce your taxable income including:
• packaging up to $15, 899 of your salary towards loans, rent and bills
• packaging of an additional $2,650 of your salary via a meal and entertainment card.

Further Information

For a confidential discussion in relation to the position, please contact Emma Coulter, A/Operations Manager, Operations Call Centre & Port Augusta Base via 0461 462 282.

For the Position Description click here and to apply please click on the Apply button below to be redirected to our Career Centre

Applications close at 11:59pm on Sunday 15 June 2025.

Please note that we are unable to accept late applications, or applications submitted via email.

The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.