About us:

The Royal Flying Doctor Service South Eastern Section (RFDSSE) is part of one of Australia’s most respected and trusted organisations, delivering 24-hour emergency aeromedical retrievals and essential healthcare to people in remote, rural, and regional communities. We also provide a broad range of primary and preventative health services, including GP and nurse clinics, dental care, mental health support, and telehealth—ensuring access to timely, high-quality care no matter the distance.

Our Clinical Governance Team plays a critical role in supporting safe, compliant, and effective service delivery. We operate with a strong balance of collaboration and autonomy, and are committed to high performance, accountability, and supporting each other to achieve goals.

About the role:
We are seeking a Medical Chest Admin Officer to join our Clinical Governance Team. This role provides dedicated administrative support to the RFDS Medical Chest Program, which supplies secure, fully stocked “mini pharmacies” to remote households, workplaces, and communities.

Working closely with the Lead Pharmacist and Head of Clinical Governance, you will ensure the program operates efficiently, safely, and in line with strict legislative and compliance requirements. The role is well suited to an organised, detail-focused administrator who can work independently and follow compliance driven processes.

The role is preferably based in Broken Hill, NSW with the option of Dubbo, NSW and is offered as a Part-Time (0.6 FTE), 18-month fixed-term contract, with potential extension based on program needs.

Key Responsibilities:

• Process and coordinate medical chest orders across scheduled weekly cycles
• Lead the inactive chest follow-up project by systematically contacting and resolving inactive or uncontacted chests custodians and documenting outcomes, escalating where required
• Receive and reconcile returned medications, file supplier documentation, and coordinate destruction in line with legislative and RFDSSE requirements
• Respond professionally to medical chest custodian enquiries via phone and email
• Maintain and update the custodian database and undertake medical chest audits
• Manage courier and postage arrangements for medical chest supplies and returns
• Maintain and update Medical Chest program documentation and records
• Contribute to the continuous improvement of program processes, identifying inefficiencies and suggesting practical administrative solutions

About you:

• Proven experience in high‑volume administration
• Excellent attention to detail and record‑keeping skills
• Strong communication skills and confidence engaging with a variety of stakeholders
• Proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint)
• The ability to manage competing priorities with minimal supervision

Why join RFDSSE?

• Salary packaging benefits (increase take‑home pay by 5–10%)
• Hybrid working arrangements
• Option to enrol in Fitness Passport Membership, which gives you access to an extensive network of gyms, pools and leisure centres across Australia
• Be part of a supportive, collaborative team that values a positive and inclusive workplace culture
• Contribute to meaningful work that directly improves health outcomes in communities who need it most

What’s Next? For more information, please contact Lead Pharmacist, Rochelle Olsen via rochelle.olsen@rfdsse.org.au or hit ‘Apply’.

Please provide a copy of your CV and a Cover Letter that describes why you want to work for RFDSSE and what makes you the ideal candidate.

Applications close: Monday, 4 May 2026. However, may close early if an ideal candidate is identified, so apply early.

Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.

The RFDS (South Eastern Section) is an Equal Opportunity Employer. The RFDSSE aim to fill vacancies as quickly as possible. We would therefore advise interested applicants to submit an application as early as possible.