• Work for Australia’s most trusted and iconic charity
• Permanent Full-Time position available
• Access to salary packaging options to reduce your taxable income

About Us
When people talk about the Flying Doctor, thoughts generally turn to red-bellied planes undertaking rescue missions in the Outback. However, the current Victorian story is one that reflects today's challenges for people living in remote and rural communities across the state. While we do still transport people by air and by road, this work is complemented by a range of primary health services that address the most common issues people living in country Victoria face when accessing health care.

About the Role
As our Administration Officer, you will provide high‑level administrative support to the Executive Advisor, playing a key role in ensuring the smooth and efficient operation of the Office of the CEO. This is not a typical administration role - you will act as the central hub that keeps everything moving, coordinating complex schedules, managing travel arrangements, tracking reporting deadlines, and handling executive correspondence with accuracy and professionalism.

We’re looking for someone with solid administration experience who is early in their career and motivated to grow, with a genuine interest in developing toward a future Executive Assistant role.

Key responsibilities include but not limited to:

• Provide administrative support to the Executive Advisor, tasks include drafting correspondence, formatting reports, preparing agendas, preparing briefing materials, conducting research, managing reporting deadlines and organising events.
• Manage the CEO appointments and travel, optimising schedules for maximum efficiency.
• Provide diary, travel, credit card, and administrative support to the CEO.
  
• Manage office operations including overflow phone calls, landlord liaison, maintenance, contracts, supplies, mail, couriers, storeroom, fleet, and archives.
• Oversee procurement and stock of corporate office supplies (stationery, kitchen, catering, board uniforms and name badges).
• Coordinate visitor management, volunteer supervision, and ad hoc event catering.
• Assist the Executive Advisor in organising board events, dinners, and Director First Program (inductions, alumni, registers, bios).
• Manage corporate travel accounts and arrange travel for board members and visitors.
• Ensure CRM/SRM data accuracy and stakeholder updates.
• Administer invoicing and contract management for the Office of the CEO.
• Provide support to C-Suite executives through leave coverage and peak-time administration
  

Note: This role may require occasional travel to RFDS locations across Victoria.

To be successful, you will need:

• A highly capable and proactive professional who excels in dynamic, fast-paced environments
• Someone who can pre-empt challenges and act before they become issues
• Exceptional organisational skills and attention to detail
• Strong communication and relationship-building abilities
• A calm, confident presence who can juggle competing priorities with ease
• Proven ability to work autonomously and proactively, with initiative to successfully achieve tasks
• Flexibility to work outside normal business hours when required by the CTO and GM and adjust approaches and support various tasks as needed.
• Ability to develop policies and procedures, conduct research, and prepare reports or papers.
• Demonstrates initiative and problem-solving skills to navigate challenges effectively
• Experience supporting and driving continuous improvement and change initiatives. Satisfactory completion of safety screening including a current Working with Children's Check, National Police Check, and the right to work in Australia.

What working at RFDS can offer you:

• Five non-accruable Office Closure Leave days each year
• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income
• Fitness passport – a discounted gym membership to gyms and pools that both you and your family can enjoy
• Access to discounted private health insurance
• Enjoy a full-time role with flexible work arrangements to work from home and at our Richmond office, as well as options for purchased leave.
• Great parental leave benefits in addition to government parental leave.

Need more information?
For any enquiries, please email careers@rfdsvic.com.au
To access the position description and to apply please click the ‘Apply’ to be redirected to our Career Centre.

Please note that we are unable to accept late applications, or applications submitted via email.
We aim to fill vacancies as quickly as possible. This means that we will close advert as soon as we have found the right candidate, and this may be before the published closing date. We would therefore advise interested applicants to apply as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.