Play a key role in supporting safe, high-quality care across WA.

At the Royal Flying Doctor Service – Western Operations (RFDS WO), we’re committed to delivering excellence in primary health care and aeromedical services across some of the most remote parts of our state. As our Clinical Governance Advisor, you’ll help shape how we deliver safe, high-quality services, supporting our teams with the frameworks, systems and processes that underpin clinical excellence.

You’ll be working closely with our Head of Clinical Governance and people across the organisation to embed quality, safety, compliance and continuous improvement into everything we do.

What you’ll do:

• Partner with the Head of Clinical Governance to strengthen governance and quality across our clinical services
• Champion continuous improvement and evidence-based practice to help us deliver safe, high-quality care
• Help develop and implement clear, practical clinical policies that meet national safety and accreditation standards
• Support clinical risk management by helping identify, assess and respond to key risks
• Keep our documents, templates and reporting tools up to date and fit for purpose
• Gather and analyse information to create meaningful reports that support informed decision-making
• Play a key role in audits, compliance activities and keeping us accreditation-ready
• Get involved in quality improvement activities and projects that make a real difference
  
• Keep our patients and teams front of mind in everything you do, with a strong consumer-first approach
• Identify opportunities for improvement and contribute to positive change across the organisation
• Help us maintain a strong safety culture by identifying risks and promoting safe practices
• Be a values-driven team member who supports a respectful, inclusive and collaborative workplace

About You:

You’re someone who genuinely cares about delivering better healthcare and sees the bigger picture when it comes to quality, safety and clinical governance. You’re detail-orientated, confident writing policies or reports, and happy to collaborate across all levels of the organisation. Whether it's rolling up your sleeves for a new project or helping refine a process, you're driven by purpose and results.

You’ll bring:

• A relevant degree in health, quality, governance or a similar field
• AHPRA registration
• Postgraduate certification or experience in clinical governance or quality improvement (desirable)
• Demonstrated success in delivering successful quality improvement outcomes
• Postgraduate risk management certification or experience (desirable)
• Ability to think and act operationally, using sound judgement in a fast-paced environment
• Confidence managing competing priorities and meeting deadlines
• A proactive approach to adopting and supporting change management
• Strong understanding of customer relationship management principles
• Experience interpreting data and producing professional, evidence-based reports
• A solid working knowledge of Australian Privacy Principles and health-related regulation
• Familiarity with NSQHS and/ or RACGP/ NGPS accreditation frameworks
• Excellent written and verbal communication, documentation and reporting skills

About Us:

The RFDS provides aeromedical retrieval services and primary health care across the largest health jurisdiction in the world, assisting more than 20,000 patients each year. From our bases in Perth, Broome, Port Hedland, Kalgoorlie and Meekatharra, our crews deliver exceptional health care to every corner of the state and are committed to the highest standards of clinical care, aviation safety and technology.

In 2024 the RFDS launched its new five-year strategy – Above & Beyond – which will lead the service into its centenary year in 2028. With a focus on expanding primary health care, growing profit-for-purpose services, strengthening our workforce, harnessing new technology and addressing our environmental sustainability; the RFDS in WA is striving to make a tangible and positive difference to the health of people in regional WA.

Submit your resume and cover letter by clicking on the ‘Apply Now’ button.

At RFDS, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected, with a strong sense of identity and belonging, with the RFDS brand. We believe that diversity enriches our organisation and allows us to better understand and serve our patients and community. We know that creating a culturally safe workplace that welcomes, accepts and embraces the diversity of our team, and reflects the community we serve, will lead to the best possible outcomes for our patients and community. We want all team members, no matter age, gender, nationality, ability, caring responsibilities, culture or religion, to feel safe, supported and empowered to be the best version of self in the best place to work.

Only shortlisted candidates will be contacted.

Recruitment agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.