About the Royal Flying Doctor Service South Australia / Northern Territory (RFDS SA/NT)

 

We are trusted leaders in providing aeromedical and primary health care services to people in remote, rural, and regional locations across South Australia and the Northern Territory. Our five-year Strategic Plan is focused on growing as an innovative, responsive, and better-connected health service provider for all Australians.

 

Watch stories about our people, patients and the communities we serve at finestcare.com.au

 

About this Opportunity

The RFDS SA/NT is building an Integrated Primary Health & Education Centre in Port Augusta, providing an innovative opportunity to lead the future for the delivery of rural and remote primary health care. The intent of the IPHEC is to develop a pipeline supply of health professionals with a passion to work in rural and remote settings, through supporting their education and training pathways. RFDS is seeking someone who is passionate about primary care in a general practice setting and is excited at the prospect of establishing a new business operation and can tackle that challenge head on.

The centre will provide increased access to multi-disciplinary primary health care for the local community and for more than 1,600 existing RFDS patients who live remotely and visit Port Augusta regularly, ultimately supporting up to 25,000 patient consultations every year providing General Practice, nursing, mental health, Aboriginal health, allied health and oral health services. As a dedicated undergraduate and post graduate education and training base, the centre will host placements for Medical, Nursing and Allied Health students in partnership with tertiary and training partners.

 

The Business Manager IPHEC will play a pivotal role in ensuring the day-to-day functioning of the centre while supporting the growth of the centre within the Port Augusta community to achieve its strategic intent. Reporting to the Executive GM Primary Care & Clinical Safety/Quality the role will be responsible for:

 

·      Stakeholder engagement and growth initiatives that support the service expansion and diversification within the strategic intent for the centre

·         Education and Training seeking opportunities to host training events, student and trainee placements by developing partnerships with training and education key stakeholders

·         Lead and manage the centre daily operations to deliver outstanding patient care.

·         Liaison and Communication working closely with the clinicians to ensure smooth operations and effective communication.

·         Clinical and commercial alignment, to ensure the service is meeting all requirements for Medicare  

·         Continuous improvement and innovation in service delivery, systems and customer experience.

·         Safety and governance of the clinic ensuring alignment with accreditation standards.

 

About You

You will be an experienced, motivated and highly organised professional who brings:

 

·         A minimum of 3 years’ experience in business development and management and/or high-level general practice administrative position.

·         The ability to build customer and stakeholder relationships.

·         Strong leadership skills with the ability to motivate and develop a team.

·         An understanding or experience in general practice accreditation and standards, including education and training  pathways

·         A degree in healthcare or business management.

 

Our Benefits

 

As part of our team, you can expect to be provided with challenging, interesting work and be supported to achieve your best. The RFDS offers a supportive environment where our people are valued, and professional development is encouraged. In addition, we also offer:

·         Employee Assistance Program

·         Reward and Recognition Program

·         Employee Value Awards

·         Learning Management System

·         Comprehensive orientation program for new starters

·         Attractive relocation support

·         Generous annual salary packaging options to reduce your taxable income including:

·           packaging up to $15, 899 of your salary towards loans, rent and bills.

·           packaging of an additional $2,650 of your salary via a meal and entertainment card.

 

Further Information 

To access the position description, please click here.

 

For a confidential discussion in relation to the position please contact Natalie Szabo, Executive GM – Primary Care & Clinical Safety/Quality, via 0418 253 100.

 

For a confidential discussion in relation to the recruitment process please contact Nicola Beckwith Jones, People and Culture Business Partner, via 0499 715 104.

 

Applications close at 11:59pm on Friday 14th November 2025.

 

Please note that we are unable to accept late applications, or applications submitted via email. The RFDS has mandatory vaccination requirements. Please contact us if you would like to know more.

Please note, we reserve the right to appoint to the position before the published closing date. Interested applicants are encouraged to submit an application as early as possible!

 

The Royal Flying Doctor Service is an equal opportunity employer that fosters a positive culture and offers a diverse, safe, and supportive work environment. Aboriginal and Torres Strait Islander Applicants are encouraged to apply.