The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, we deliver extensive health care and 24-hour emergency service to those who live in and travel through remote, rural and regional Australia.

We are offering you a newly created and exciting opportunity to join the Royal Flying Doctor Service (South Eastern Section) (RFDSSE) as our Supporter Engagement Specialist to help increase supporter engagement and maximise fundraising outcomes through donor-centric, multi-channel content. This is a permanent full-time role and will be based from our office in Surry Hills.

In this role, you will:

• Drive supporter retention and revenue growth through compelling engagement strategies
• Lead the development and delivery of a profitable supporter newsletter and other supporter communications across multiple channels
• Coordinate fundraising content in partnership with our Corporate Affairs team, Editorial Committee and Service teams
• Design, test, implement and evaluate supporter journeys In collaboration with the wider Fundraising team, to meet retention and income targets

What you’ll bring:

• Relevant experience in marketing, communications or fundraising
• Hands-on experience in the preparation and delivery of direct mail and digital campaigns
• A deep understanding of target audiences and supporter journeys
• Copywriting, proofreading and editing skills, with a focus on fundraising effectiveness

What's in it for you:

• The chance to join an organisation that brings lifesaving healthcare to Australians in rural, regional and remote Australia
• Opportunities for ongoing learning and career development
• Wellbeing as a priority including flexible and hybrid working arrangements
• The chance to join an energetic, impactful and caring fundraising team
• Fitness passport
• Generous salary packaging

Our Values of Reliability, Care, Trust and Safety shape the way we work as individuals, as team members and with the communities we serve.

The RFDS (South Eastern Section) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, or protected Veteran status.

The RFDSSE aim to fill vacancies as quickly as possible. This means that we will close the advert as soon as we have found the right candidate and this may be before the published closing date. We would therefore advise interested applicants to submit an application as early as possible.