Administration Officer

Are you an experienced administrator looking to support a vital service provider? This role could be for you!

Classifications

• Admin / Secretarial / Office Support
• Administration
• Permanent / Full Time

Key points

• Full time, Cairns based role
• Help coordinate the daily operations of our Mental Health team
• Up to $76,000 + Super + Salary packaging of $18, 500

Description

The Far North Mental Health and Wellbeing Service is seeking an Administration Officer to support and coordinate the daily operations of our Mental Health team. Based at the Royal Flying Doctor Service (RFDS) Cairns Base, this position is offered as a permanent, full-time role.
  
We are looking for a self-motivated team member who can independently manage their workload while supporting our operations. This person should adapt easily to changing tasks in a dynamic environment and have the confidence to manage responsibilities effectively.
How will you support the team?

• Processing incoming client referrals
• Ensure that data is accurate and up to date through skilled data entry.
• Coordinating travel and accommodation bookings
• Fleet management of our vehicles.
• Scheduling and coordinating all team meetings including agendas and minute taking.
• Support orientation of new clinicians.
• Coordinating community training (for example -mental health first aid)
• Assisting in event management for the Far North Team (as needed)
• General administration tasks and activities

  
Who are we looking for?
We are looking for someone with strong attention to detail, excellent time management, and the flexibility to manage different tasks. This person will be highly organised, skilled in multitasking and quick to pick up new computer systems. Clear communication is key, as you will coordinate with different team members to keep operations running smoothly.
It is highly advantageous to have a Certificate or Diploma in Business Administration.
  
Why Join Us?
At the RFDS (Queensland Section), we are deeply committed to positively impacting those who live in remote, rural, and regional areas of Queensland. As an RFDS team member, you will take pride in knowing that your hard work is instrumental in supporting our operational teams. By joining the RFDS, you will:

• Receive a competitive salary up to $76,000 + Super.
• Have access to salary packaging of $18,500, increasing your take-home pay.
• Collaborate with people who are passionate about our purpose and proud of their contribution.
• Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice.
• Private health insurance discounts
• Novated leasing available
• Access to a full allocation of uniforms at no cost
• Access to a discounted workplace health and fitness program (Fitness Passport).
• RemServ Rewards, where members receive cashback benefits on purchases from hundreds of leading Australian retailers, including groceries, fashion, technology, and travel.

  
About us:
The RFDS (Queensland Section) has the largest mental health service of any RFDS section in Australia, with teams across the state providing mild to moderate psychological support for people in rural and remote Queensland.
Our Far North team is made up of mental health nurses, social workers, occupational therapists, and psychologists who deliver care in ways that meet each community’s unique needs, which is essential for positive individual outcomes. Services include individual and group sessions, counselling, mental health workshops, outreach services, and support for community events.

The Royal Flying Doctor Service (Queensland Section) acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation, or gender identity.
  
The RFDS is committed to the protection of human and legal rights, including the rights of children, young people and adults to be safe, heard and cared for. In upholding the Universal Principle, RFDS is committed to creating an organisational environment that ensures Aboriginal and Torres Strait Islander children and their families feel welcome, safe, valued, included, and respected.
  
Interested?
Apply Now!
If you have any questions, please do not hesitate to contact Yasmine Haimes (Talent Acquisition Lead) on 07 3852 7553 or recruitment@rfdsqld.com.au.
  
This role will close on the 18th of March 2026 however; shortlisting may begin before this date.
  
Successful candidates will be required to undergo a criminal history check and may be asked to complete a pre‑employment medical assessment, which can include providing information about immunisations for vaccine‑preventable diseases. Candidates must also hold a current, unrestricted Australian Driver’s Licence.