Relationship Specialist - Gifts in Wills (GIW)

Help shape the RFDS (QLD) future by building meaningful GIW relationships that create lasting impact and leave a legacy of life-saving work.

Classifications

• Volunteer / Charity / Community
• Fundraising
• Permanent / Full Time

Key points

• Competitive salary + tax free benefits up to $18,550
• A role within our multi-award-winning Fundraising & Engagement team!
• FREE office parking and flexible work arrangements

Description

When Reverend John Flynn founded the Royal Flying Doctor Service (RFDS) in 1928, it was made possible through an extraordinary act of generosity - a single bequest. Nearly a century on, Gifts in Wills remain central to our story, enabling life‑saving healthcare for people across regional, rural, and remote Queensland.  At the RFDS (Queensland Section), Gifts in Wills (GIW) represent one of our most important and fastest‑growing income streams, providing critical long‑term funding for essential services.

We’re looking for a talented Relationship Specialist – GIW to join our team in a permanent, full‑time role. This is a relationship-focused role within a mature and growing GIW program that has strong executive and Board support and clear long-term ambition.

In this role, you will be part of an integrated, multi-channel GIW strategy that includes digital acquisition, personalised stewardship and strong collaboration across fundraising and philanthropy.

If you’re passionate about building meaningful connections, energised by innovative, purpose-driven initiatives, and eager to help shape the future of one of Australia’s most trusted charities, this is your opportunity!

Key Responsibilities

• Build, nurture, and retain a portfolio of confirmed GIW supporters
• Deliver exceptional stewardship through personalised visits, calls, events, tours, and tailored communications
• Plan and deliver GIW‑focused events and supporter experiences
• Reconfirm all confirmed GIW donors at least every two years
• Work closely with solicitors, executors, and legal professionals to administer estates and strengthen understanding of the RFDS (Queensland Section) GIW program
• Collaborate with RFDS Base teams, volunteers, and Auxiliary groups to deliver meaningful supporter engagement
• Coordinate tours, speaking engagements, and outreach opportunities
• Maintain accurate donor data to support forecasting and reporting
• Support GIW marketing initiatives with innovative thinking
• Contribute to broader, innovative fundraising and philanthropy initiatives across the organisation.

Who we are looking for

• A natural relationship‑builder who thrives on creating meaningful, long‑term connections with supporters, partners, and community members
• 3–5 years’ experience in fundraising, marketing, public relations, or a related field, with a strong track record of cultivating and nurturing stakeholder relationships
• Demonstrated experience in the not‑for‑profit sector, ideally with GIW, with an understanding of how trust and rapport drive impact
• Exceptional interpersonal, verbal, and written communication skills that enable you to engage authentically and tailor interactions to diverse audiences
• Proven ability to deliver high‑quality stewardship experiences that deepen supporter loyalty and strengthen organisational relationships
• Strong organisational skills that support consistent, thoughtful follow‑up and the ability to balance multiple relationship priorities at once
• High attention to detail and accuracy, ensuring every interaction feels personalised, considered, and valued
• Confidence working with data and CRM systems to understand supporter journeys and inform relationship‑building strategies
• Event management experience that enables you to create warm, engaging experiences that bring supporters closer to the mission

Why work for us?

At the RFDS (Queensland Section), Gifts in Wills are not siloed to one team – they are embedded in our culture and embraced across the organisation. You will work within a high-functioning team, with clear strategy, strong systems and a commitment to innovation and continuous improvement.

We value our people, and we are passionate about making a difference for people who live, work and travel in regional, rural and remote Queensland. By joining the RFDS (Queensland Section), you will have access to the following:

• A highly competitive salary + super
• Up to $18,550 tax-free benefits – increasing your take home pay!
• Work with people who are passionate about our purpose and proud of their contribution
• Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
• Private health insurance discounts
• Full uniform allocation
• Fitness Passport (for staff and family members)
• RemServ Rewards, where members receive cashback benefits on purchases from hundreds of leading Australian retailers, including groceries, fashion, technology and travel.

About the RFDS (Queensland Section)

The RFDS is one of the world's largest and most comprehensive aeromedical organisations.  In Queensland, the RFDS employs more than 500 people ranging from pilots, doctors, nurses, engineers, allied health professionals, and a variety of administration and support services roles.
  
With a number of initiatives on the horizon, and projects in the pipeline, now is the time to join the RFDS (Queensland Section) and be part of our Towards 100 Strategy!
  
Interested? 
For further information regarding this role please contact Deb Frankel, RFDS Talent Acquisition Advisor on 07 3852 7553 or recruitment@rfdsqld.com.au
  
Applications will close by Monday 16 March, 2026 however, shortlisting will commence prior to the closing date, so apply now to join the RFDS team!

Successful candidates will be subject to a police check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. You must possess a valid, unrestricted Australian Driver's Licence.

The RFDS acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
  
The RFDS is committed to the protection of human and legal rights, including the rights of children, young people and adults to be safe, heard and cared for. In upholding the Universal Principle, RFDS is committed to creating an organisational environment that ensures Aboriginal and Torres Strait Islander children and their families feel welcome, safe, valued, included and respected.