Duty Tasking Officer

Be the initial point of contact for Royal Flying Doctor Service aeromedical requests from both Queensland Health/ RSQ and our RFDS Medical Officers!

Classifications

• Transport / Logistics / Drivers
• Aviation
• Casual

Key points

• Be part of the iconic RFDS team, making a real difference
• Casual Role
• Hourly Rate ($62) + Super + up to $18.5K Salary Packaging

Description

Working with Retrieval Services Queensland (RSQ), the Royal Flying Doctor Service (Queensland Section), the Duty Tasking Officer is responsible for the efficient planning and oversight of the RFDS fleet and crew in tasking aeromedical and healthcare services in rural, remote and regional areas throughout Queensland. 
As a Duty Tasking Officer (DTO), you will:

• Assist in the efficient planning of crews and aircraft movements and authorise RFDS aircraft and crews to be tasked for flights
• Be the initial point of contact for RFDS aeromedical requests from both Queensland Health/ RSQ and our RFDS Medical Officers
• Under delegation of the HOFO, ensure the operation of RFDS aircraft complies at all times with CASA regulations and RFDS Policies, Procedures and SOPs
• Supply manifests to our bases and pilots before the commencement of each flight

As the RFDS soar towards its 100th year of providing the finest care, in the furthest corner, we have several innovative initiatives on the horizon. With projects in the pipeline, it’s an exciting time to join the RFDS with new prospects around the corner.
  
RFDS has an opportunity for a DTO on a casual basis based in Kedron. The DTO will provide support to our DTO team with leave coverage in week blocks (4 days on 4 days off) or standalone shifts.

Who are we looking for?
To be successful in the role, you will have:

• Demonstrated ability in operational logistics management
• Demonstrated experience in multi-tasking and having the ability to make optimal decisions in a timely manner
• Exceptional communication skills with the ability to communicate to internal and external stakeholders displaying professionalism and confidentiality in high tempo situations
• Demonstrated ability to utilise databases, dispatch systems and record management systems
• Demonstrated understanding of factors pertaining to aircraft performance
• Demonstrated understanding of operational considerations pertaining to aviation operations
• Previous operational aviation industry experience including Pilot Licence or greater, ATC rating or, Flight Dispatcher role

Why work for us?
In return for your skills, energy and commitment to our mission, we offer you the opportunity to make a real impact. You’ll work every day with people who are passionate about our purpose and proud of their contribution to our iconic organisation. In addition, we offer:

• Attractive Hourly Rate ($ 62.98 - inclusive of 25% loading ) + Super
• Salary packaging up $18, 550  increasing your take home pay  
• Comprehensive and supportive orientation program from our highly skilled team
• Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
• Private health insurance discounts
• Access to a full allocation of a newly launched uniform range at no cost
• Opportunity to be a part of the iconic Royal Flying Doctor Service team
• Fitness Passport membership (discounted access to gyms and health centres for staff and families)
• RemServ Rewards, where members receive cashback benefits on purchases from hundreds of leading Australian retailers, including groceries, fashion, technology and travel

About us
The Royal Flying Doctor Service of Australia (RFDS) is one of the largest and most comprehensive aeromedical organisations in the world. Using the latest in aviation, medical and communications technology, RFDS delivers extensive primary healthcare and 24-hour emergency service, from nine strategic bases, to those who live, work and travel throughout Australia.
Through this crucial role enabling the RFDS Pilots, Doctors and Nurses to perform, you’ll come to work knowing that your efforts have supported our work in helping people in Queensland communities.
  
Interested?
Please submit your application including demonstrated experience that highlights your suitability to this opportunity. For further information please contact recruitment@rfdsqld.com.au this role will close on the 25th of January 2026 but do not hesitate, as applications have the opportunity to progress before the closing date.

Successful candidates will be subject to a police check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. You must possess a valid, unrestricted Australian Driver's Licence and be able to obtain an ASIC Card.
  
The Royal Flying Doctor Service (Queensland Section) (RFDS) acknowledges the Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
  
The RFDS is committed to the protection of human and legal rights, including the rights of children, young people and adults to be safe, heard and cared for. In upholding the Universal Principle, RFDS is committed to creating an organisational environment that ensures Aboriginal and Torres Strait Islander children and their families feel welcome, safe, valued, included and respected.