Support Worker- Parenting Program

Support families across Central West QLD by delivering a parenting program aimed at strengthening parent-child relationships.

Classifications

• Volunteer / Charity / Community
• Support Services
• Full-time

Key points

• Full, time position working Monday-Friday
• Base up to 79K + Rent/ Mortgage assistance $305 per week
• Unique opportunity to build your skills, grow professionally & make an impact

Description

The Royal Flying Doctor Service (Queensland Section) (RFDS) has a unique opportunity for a passionate individual to join our Central West and Outback Mental Health Team as a Support Worker in our Parenting program, known internally as a Parenting Program Worker. In this role, you will be dedicated to strengthening the bond between children and parents.

In this non-clinical role, you will support the local delivery of the Circle of Security Parenting (COSP) Program in Longreach and the surrounding Shires, including Winton, Barcaldine, Blackall/Tambo, Boulia and Diamantina. You will be supported to undertake formal facilitator training so that you can facilitate the COSP program. The COSP program supports families in developing parenting skills, emotional attunement, and secure attachment relationships with their children. You will bring a strong focus on enhancing the well-being of families in the communities you support.

Key responsibilities are:

• Deliver the COSP Program in face-to-face and telehealth formats.
• Coordinate referrals, schedules, and communication with stakeholders and referring agencies.
• Complete session planning, resource preparation, and delivery of take-home materials.
• Build strong, culturally safe relationships with parents and caregivers to support engagement.
• Meet KPIs in accordance with the contract.
• Submit reports and administer assessment and evaluation tools consistent with COSP Program requirements.
• Maintain accurate records of attendance, engagement, and program feedback.
• Promote the COSP Program through local networks and events

  
The role:

• Full-time position
• Working Monday to Friday
• Maximum-term contract ending June 30, 2026.

  
Who we’re looking for:

We’re looking for someone who can network proactively with a range of service providers to build strong, productive partnerships. You’ll bring confidence in group facilitation and strong organisational skills to manage program delivery across multiple sites and formats. You will bring:

• Certificate IV or Diploma in Community Services, Family Services, Education Support, Early Childhood, or a related field.
• Experience working in community settings.
• Strong connection to and understanding of Central West Queensland communities.
• Ability to work autonomously and flexibly with diverse populations.
• Strong working knowledge of mandatory child safety reporting requirements.
• Empathy, cultural sensitivity, and supportive attitude toward families and caregivers.
• Willingness to complete COSP Program facilitator training.
• Commitment to RFDS values, confidentiality, and child safety.

  
RFDS Longreach

Since 2004, RFDS (Queensland Section) has provided mental health support to people in Longreach and the surrounding areas. The service operates on a hub-and-spoke model, with the Longreach office serving as the primary base for clinicians delivering services in nearby communities. The team consists of multi-disciplinary professionals, including psychologists, social workers, mental health nurses, and occupational therapists, providing psychological therapies, counselling services, and mental health education and promotion.
  
Why Join the RFDS Central West and Outback Mental Health Team?

As part of our team, you’ll work alongside a passionate and skilled clinical team and gain hands-on experience, supported by mentorship from highly experienced clinicians. This role offers a meaningful glimpse into the child and youth sector—perfect for those exploring a career pathway in this space. It’s a unique opportunity to build practical skills, grow professionally, and make a real impact. In return, we offer:

• Paid training, so you are skilled in the area of CSOP.
• Competitive base salary up to 79K (assessed against qualifications and experience) + superannuation.
• Rent/ Mortgage Assistance of $305 per week.
• Generous not-for-profit tax-free benefits up to $18,550.
• Access to our Employee Assistance Program (counselling, nutrition, financial and legal advice).
• Fitness Passport membership (discounted access to gyms and health centres for staff and families).

  
The Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.
  
Interested?

Applications close on the 14th of November, but shortlisting may begin earlier — so don’t delay!
For further information, please contact: Donna Ross, Manager – Central West and Outback Mental Health, dross@rfdsqld.com.au, our Talent Acquisition team: recruitment@rfdsqld.com.au / (07) 3852 7553
Please note:

• Candidates must hold a current, unrestricted Australian driver’s licence.
• Non-AHPRA-registered professionals must obtain a Blue Card and undergo a criminal history check.
• Proof of qualifications and immunisations/vaccinations is required before appointment.