Base Support Manager

Lead base support functions to enable critical operations, foster a strong team culture, and collaborate with base teams in a dynamic environment!

Classifications

• Other
• Management
• Permanent / Full Time

Key points

• Competitive salary + Super + Tax free benefits up to $18,550
• Join a purpose-driven organisation with an iconic history!
• Permanent, full-time position

Description

Join the Royal Flying Doctor Service (Queensland Section) in a key leadership position as we approach our 100-year anniversary, with exciting developments on the horizon for the Brisbane Base!
The Royal Flying Doctor Service (RFDS) is seeking a Base Support Manager to oversee the efficient functioning of our base in Brisbane.  You will play a pivotal role in supporting the RFDS leadership team to deliver critical operational outcomes and promoting a positive, collaborative culture at the base, ensuring strategic goals are achieved.  As the Base Support Manager, you will be responsible for managing a range of activities including administrative support, human resource management, financial reporting, compliance, procurement, and stakeholder engagement.

Duties include:

• Lead and mentor the Administration team, overseeing HR activities and encouraging professional development and growth whilst working with them to ensure administration tasks are fulfilled
• Be a crucial member of the Base Leadership Team and collaborate with other operational teams across the organisation to align with RFDS values, promoting a unified, engaged, and motivated workforce
• Ensure adherence to Workplace Health and Safety policies and provide leadership in maintaining security protocols, emergency plans, and compliance
• Facility Management: Oversee the operations of facilities, ensuring compliance with required protocols for contractors and visitors. Manage security and related protocols for base buildings and the hangar
• Contribute to the development and management of the base’s budget
• Support public relations initiatives by representing RFDS at community events, fundraisers, and promotional activities
• Collaborate with the base leadership team to ensure the Disaster Management Plan and Business Continuity Plan are regularly updated and activated as needed
• Assist in facilitating the transition from our existing base to the new ‘Super Base – Aeromedical Precinct’

Help shape a positive team culture built on mutual care, respect, and shared passion for lifesaving aeromedical work — where transparency, collaboration, and pride in our purpose drive everything we do.
  
Who are we looking for?
Our team will thrive with your proven leadership, ability to build strong relationships, and commitment to fostering a culture of excellence, innovation, and high-quality service delivery.

• 5-7 years of relevant experience in administrative management, project management or a similar role
• Excellent communication, organisational, and time management skills
• Proficiency in Microsoft Office applications and experience with advanced systems
• Exceptional attention to detail with the ability to manage multiple priorities in a fast-paced environment
• Experience in collaboration with Executive, Senior Management and external partners
• Ability to prioritise and make decisions to ensure operational outcomes

Why join us?
Working with the Royal Flying Doctor Service (RFDS) means being part of a passionate, mission-driven organisation that delivers critical services to those who need it most. We offer competitive benefits, opportunities for professional development, and the chance to make a real difference in the lives of people across remote Australia.
  
We value our people, and we are passionate about making a difference for people who live, work and travel in remote, rural, and regional Australia. By joining the RFDS (Queensland Section), you will have access to the following:

• Work with a great team of people who are passionate about our purpose and proud of their contribution!
• Attractive salary packaging; generous not-for-profit tax-free benefits up to $18,550
• Base salary + Super
• Access to our Employee Assistance Program including counselling, nutrition sessions, financial sessions, and legal advice
• Private health insurance discounts
• Access to our newly launched Fitness Passport (for staff and family members)!
• Full Uniform Allocation

The RFDS (Queensland Section) is a leader in delivering aeromedical and primary healthcare to remote, rural, and regional communities.  As the RFDS soars towards its 100th year of providing the finest care, in the furthest corner, we have several innovative initiatives on the horizon. With projects in the pipeline, it’s an exciting time to join the RFDS with many new prospects around the corner!

Interested? 
For further information regarding this role please contact RFDS Talent Acquisition on 07 3852 7553 or recruitment@rfdsqld.com.au    

Applications close by 25th July 2025!   If you are ready to contribute your skills and experience to a dynamic team, we’d love to hear from you!

Successful candidates will be subject to a police check and may be required to undergo a medical assessment and pre-employment drug and alcohol testing. You must possess a valid, unrestricted Australian Driver's Licence and be able to obtain an ASIC Card.
  
The Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity.