Clinical Systems Administrator

Install, configure, monitor and maintain RFDS clinical applications. Join a great team supporting RFDS's future growth strategy!

Classifications

• IT & Telecomms
• System Administration
• Permanent / Full Time

Key points

• Support a purpose-driven business with an iconic history
• Full-time role, Brisbane location
• Generous not-for-profit tax-free benefits up to $18,550

Description

Are you ready to make a real impact? Join the Royal Flying Doctor Service (Queensland Section) as a Clinical Systems Administrator and help shape the future of healthcare for Queensland’s rural and remote communities.

The Royal Flying Doctor Service (RFDS) is one of the world’s largest and most respected aeromedical organisations. In Queensland, we deliver essential primary healthcare and emergency aeromedical services to more than 330,000 Australians each year—one person every two minutes! Our commitment goes beyond emergency retrievals; we provide vital telehealth, mental health, oral health, and health promotion services, providing the finest care to the furthest corners.
Due to internal promotion, the Royal Flying Doctor Service (Queensland Section) (RFDS) is looking for a highly experienced, self-motivated, and engaging individual to join the Digital and Technology team in the role of Clinical Systems Administrator.

The Clinical Systems Administrator is responsible for the maintenance, configuration, and reliable operation of applications and technology that support RFDS business critical clinical business systems.
In this role, your key responsibilities will include:

• Monitor and report the performance of clinical systems across RFDS and proactively manage the capacity and tuning of these systems
• Incident and problem management
• System availability and capacity management
• Configuration Release and Change Management
• Stakeholder and Relationship management

This role is a permanent, full-time role based in Brisbane. Digital & Technology offers hybrid working arrangements with a mixture of home and office work, as well as regular team days.

The RFDS (Queensland Section) and RFDS (South Eastern Section) collaborate to offer shared D&T support and maintenance services. A unified team from both sections works together as a Shared Service to provide top-notch services to both organisations by utilising their combined expertise.

Who are we looking for?

• A skilled communicator and collaborator, able to engage with diverse stakeholders
• Complex problem-solving skills and ability to explain technical issues and solutions in simple easy to understand language
• 7+ years of experience implementing and supporting clinical business systems
• Proficient in supporting clinical systems SQL databases and industry-standard messaging technologies 
• Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience

It is highly regarded to have System Administration experience in Best Practice, Medical Director, Titanium, Sidexis and Secure Messaging applications for clinical systems.

Why Join the RFDS (Queensland Section)
  
At RFDS (Queensland Section), we are deeply committed to positively impacting those who reside, work, and commute in remote, rural, and regional areas of Queensland. As an RFDS team member, you will take pride in knowing that your hard work is instrumental in supporting our operational, corporate and support services teams. By joining the RFDS, you will:

• Work with a collaborative and supportive team who are passionate about our purpose and proud of their contribution
• Enjoy hybrid working arrangements
• Be remunerated with a highly competitive salary + super
• Have access to generous not-for-profit tax-free benefits up to $18,550, increasing your take-home pay
• Receive FREE Parking
• Enjoy a comprehensive orientation program, including an on-site aeromedical base tour
• Access to our Employee Assistance Program, including counselling, nutrition sessions, financial sessions, and legal advice
• Private health insurance discounts
• Novated leasing available
• Access to a full allocation of a newly launched uniform range at no cost
• Access to our newly launched Fitness Passport (for staff and family members)!

Interested?  
 
Apply Now! If you have any questions, please do not hesitate to contact RFDS Talent Acquisition on 07 3852 7553 or recruitment@rfdsqld.com.au.  
  
This role will close on the 23rd of July 2025; however, shortlisting will begin before this date. Please do not delay in applying!
 
Royal Flying Doctor Service acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the Traditional Custodians of the land. The RFDS is committed to eliminating all forms of discrimination in the provision of healthcare. We embrace diversity and welcome all people irrespective of faith, ethnicity, sexual orientation or gender identity. 
  
There will be a mandatory requirement to undergo a criminal history check and maintain a driver’s licence. There may be a requirement to undergo a pre-employment medical assessment.