Our services

Aeromedical retrieval

Aeromedical retrieval

Our aeromedical crews evacuate injured people from emergency situations in regional, rural and remote areas 24 hours a day, seven days a week.

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Clinics in NSW and the ACT

Clinics in NSW/ACT

Our primary healthcare services give people in rural and remote areas access to health information, early intervention, prevention and screening as well as chronic disease management.

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mental health team

Mental Health in NSW/ACT

Our mental health team provides direct clinical services to people living in remote communities to improve their overall health and wellbeing.

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Dentist in the outback

Oral Health Programs in NSW

Our oral healthcare services and clinics are vital for providing rural and remote communities with access to high-quality oral and dental care.

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patient in stretcher in aircraft

Inter-hospital Transfers in NSW/ACT

Inter-hospital transfer involves the aeromedical transport of patients between hospital facilities.

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transfer patient

Patient Transfer Service in NSW/ACT

Our team provides a dedicated non-emergency patient transfer service for regional and rural patients, operated from Victoria.

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Education in NSW/ACT

Our health team facilitate a number of educational health initiatives aimed at improving the health outcomes in remote, rural and regional communities.

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Tele-health and Medical Chest

Remote consultation service in NSW/ACT

We provide medical advice by phone all year round. Our staff prescribe medical treatment, identify further care and give first aid advice in an emergency.

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Broken Hill RFDS Base

Telephone: 08 8080 3780
Facsimile: 08 8088 1531


Hangar 2, Broken Hill Airport
Broken Hill NSW 2880


08 8080 3777

Broken Hill Base is steeped in Australian history, and very much part of the community it serves. As well as health services, we have educational opportunities, a medical centre, a museum and shop. Operations began at the RFDS Broken Hill Base in May 1936. It was here, over sixty years ago, during the Queen's 1954 visit that we received the “Royal" prefix.

From Broken Hill we provide 24 hour emergency retrievals, covering a land mass of approximately 640,000 km². We operate a network of primary health clinics where patients can access community health nurses, dentists, mental health and allied health professionals. Our team offer training for medical and health science students in partnership with the University of Sydney, Department of Rural Health.

The Clive Bishop Medical Centre is located on the base, and offers non-emergency treatment in the areas of family medicine — including immunisations and children's health checks plus men's and women's health — as well as management plans for chronic illness, wound care, skin checks and minor surgical procedures.

Ballera Oil and Gas Process Plant

RFDS Contact information:

c/o RFDS PO Box 463 BROKEN HILL NSW 2880
Telephone: 07 4655 6107
Fax: 07 4655 6483

Since 1986, the RFDS has been under contract to Santos Ltd to provide health services to their employees in the Oil and Gas Fields at Moomba, South Australia, and since 2004, we extended our services to Ballera on the Queensland border. We now offer emergency and primary healthcare to almost 1,200 Santos employees as well as to residents in the surrounding areas.

Bankstown RFDS Base


Hangar 276, Airport Ave
Bankstown Airport NSW 2200


02 9791 1199

Bankstown RFDS Base

The RFDS base at Bankstown began operations in July 1994.

Bankstown Base is the home of the Rural Aerial Health Service (RAHS) which the RFDS operates on behalf of NSW Health. While administration and coordination of RAHS flights takes place at the Dubbo Base, the majority of flights are made from Bankstown.


Dubbo RFDS Base


9R Coorena Road (Judy Jakins Drive), Dubbo Regional Airport
Dubbo NSW 2830


02 6841 2555


02 6882 4555

Dubbo RFDS Base

Dubbo Base, established in 1999, offers a range health services as well as being a top tourism attraction in the area.

Dubbo is home to The Outback Oral Health and Treatment (TOOTH) program, serving the remote communities of Collarenebri, Bourke, Lightning Ridge and Goodooga.

Dubbo conducts inter-hospital transfers, the coordination of flights for the Rural Aerial Health Service (RAHS), as well as emergency retrievals.

Essendon RFDS Base


Cnr. Nomad Rd & Bristol St
Essendon VIC 3041


03 9299 5350

Essendon RFDS Base

The Essendon Base began operations in September 1998 as part of a contract with Air Ambulance Victoria to provide pilots, aircraft and engineering services. When that contract ended in 2011 the RFDS Southeast Section established a Non-Emergency Patient Transfer Service (NEPTS) for the people of Victoria.

Mascot RFDS Base


Corner Ross Smith Avenue & Eleventh Street
Sydney Airport, NSW 2020


02 8374 2400

Mascot RFDS Base

Mascot Base, established in 2003, supports the provision of air ambulance services across NSW under contract with the Ambulance Service of NSW. This means that RFDS pilots, flying our aircraft, deliver the service with Ambulance NSW medical staff on board.

Moomba Oil and Gas Process Plant

Contact between 7am - 5pm, 08 8678 4414

After Hours: 08 8678 4000, Fax: 08 8678 4460 moomba.nurse@rfdsse.org.au

Since 1986, the RFDS has been under contract to Santos Ltd to provide health services to their employees in the Oil and Gas Fields at Moomba, South Australia.

In 2004, we extended our services to Ballera on the Queensland border. We now offer emergency and primary healthcare to almost 1,200 Santos employees as well as to residents in the surrounding areas.


Dubbo Visitor Experience

Take off with the Flying Doctor Visitor Experience


21 Judy Jakins Drive,
Dubbo NSW 2830


1800 VISITRFDS or 1800 847 487



Due to the COVID-19 situation, the Flying Doctor Visitor Experience in Dubbo is closed until further notice. We thank you for your cooperation. Keep safe and well.

Dubbo Visitor Experience

The brand new Dubbo Visitor Experience is an interactive exploration of the world of the Royal Flying Doctor Service

  • Come and touch down into the world of heroic doctors, nurses, pilots and outback communities. 
  • Live each moment as we deliver urgent medical care across a 7.69 million square km ‘waiting room’ - the Australian outback. 
  • See through the eyes of unique outback characters and communities. 
  • Experience their stories and challenges across the vast Australian remote areas - as if you’re right there.
  • See how Reverend John Flynn visualised a "mantle of safety" over remote Australia more than 80 years ago
  • Learn about the development and operations of the Dubbo Base and see RFDS history and memorabilia
  • Buy a Flying Doctor souvenir from the shop and help keep the Flying Doctor in the air

Visit the Website dubbo.experience.flyingdoctor.org.au

Bruce Langford Visitor Centre

Opening Hours

Open 7 days, Monday-Friday 9am-5pm, Saturday-Sunday and public holidays 10am-4pm.

Closed Good Friday, Christmas Day, Boxing Day, New Years Day,  Australia Day and ANZAC Day half day from 12pm-5pm/3pm.

Adults $12.50

Students aged 13 +: $10.00

Family: $32.00 (i.e. 2 Adults and 2 children under 12)

Child: $6.00 (i.e. aged 5-12)

Group Bookings of 10 or more $10.00 per person.


RFDS, Bruce Langford Visitor Centre
Airport Road, Broken Hill, NSW, 2880.


08 8080 3714



Due to the COVID-19 situation, the Flying Doctor Visitors’ Centre in Broken Hill is closed until further notice. We thank you for your cooperation. Keep safe and well.

The Bruce Langford Visitor Centre - Broken Hill

The Bruce Langford Visitor Centre combines a museum, theatre and shop, with interactive displays showing the history of the Service, as well as tributes to the doctors, pilots and flight nurses who work for us and the many community groups and benefactors who support us.

So visit us now and...

  • Tour a working RFDS Base
  • Enjoy a talk by our tour guide
  • View the aircraft in the hangar
  • Watch a unique film in our new 44 seat theatre
  • Shop for special souvenirs
  • Explore the new Mantle of Safety Museum

Today, Flynn's dream is a vibrant reality. The Broken Hill Base is unique because it is one of the only working RFDS bases, located at an airport, open to the public daily. Visitors can tour the Base and explore the Mantle of Safety Museum which showcases over 80 years of remarkable outback history.

All proceeds from admissions and merchandise sales go towards the purchase of new aircraft and vital medical equipment. The Royal Flying Doctor Service is a charitable organisation. We rely on the generosity of the community to continue our life-saving work.

Our Fleet

Graphic: image

We operate 17 Beechcraft King Air aircraft and seven Patient Transfer road vehicles.

Our pilots are called upon to land on anything from regular airfields to Outback airstrips, on dustpans at remote stations and occasionally on remote stretches of highway.