The RFDS in NSW/ACT
South Eastern Section bases
Broken Hill was the foundation base for the Royal Flying Doctor Service (South Eastern Section) network. For more than 80 years it has been providing health and emergency services to people living in remote communities across five different states. A 24/7 emergency evacuation service operates out of our Broken Hill base, capable of putting an aeromedical team in the air within 60 minutes of receiving a call. They are supported by an engineering team who maintain our aircraft at a heavy maintenance facility, located on-site. From Broken Hill, our primary healthcare teams travel out to deliver services at 23 clinics in remote and outback communities across the region. These include general practice, mental health, alcohol and other drugs counselling, chronic disease management, oral and dental health as well as women’s, child and family health. The Clive Bishop Medical Centre is also located at our Broken Hill base. It delivers non-emergency health services including immunisations, children’s health, chronic disease management, wound care and skin checks. A specialist Breast Care Nurse, funded by the McGrath Foundation, also works from this base. Broken Hill base is also home to the Bruce Langford Visitor Centre, which features a museum, theatre and shop. Visitors to the Centre can explore the Flying Doctor’s rich history, tour the base and see one our aircraft up close.
Having served communities in the North West of NSW for more than 20 years, our Dubbo Base underwent a significant upgrade in 2018-19. The new multipurpose facility features a state-of-the-art aeromedical terminal and training hub, clinical training facilities, four aircraft shelters to facilitate patient transfers and an immersive Visitor Experience. It was designed to support improved patient care and the continued growth in demand for our emergency retrieval services and health services in the region. A range of healthcare services and clinics in remote communities are delivered from our Dubbo base. These include general practice, women's, child and family healthcare, alcohol and other drug counselling. We also run specialist clinics with visiting medical consultants including ear, nose and throat specialists. A team of dentists also travel out from the base to deliver oral and dental care services and clinics in remote communities including Bourke, Lightning Ridge, Goodooga and Collarenebri. With the use of our dental van, the team also visits 13 smaller remote communities, where they provide dental care and deliver monthly Aged Care Oral Health Programs and School-based Toothbrushing Programs. Flight crew teams deliver 24/7 aeromedical emergency retrieval and inter-hospital patient transfer services which includes supporting Ambulance NSW. Additionally, non-emergency patient transfer services are provided from our Dubbo Base.
Our team of pilots and engineers based at Mascot are primarily responsible for delivering 24/7 aviation support to NSW Ambulance. Medical staff from NSW Ambulance fly in our aircraft to metropolitan, rural and remote locations delivering emergency and inter-hospital patient transfer services.