Our services

stretcher patient being unloaded from aircraft

Aeromedical Retrievals

Emergency flights for victims of accident or serious illness from a remote location. A farmer pinned under a tractor, a child with a snakebite, a motor vehicle accident on a remote dirt road or a sudden severe illness all requiring urgent aeromedical evacuation to a major hospital. On any given day Central Operations will conduct five remote retrievals throughout SA and NT.

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Doctor examining baby

GP & Nurse Clinics in SA/NT

Regular fly-in GP and Community Health Nurse clinics are conducted to remote stations and communities from our Port Augusta Base fortnightly. Primary Health Care Services are also available from RFDS Port Augusta Base to those in living, working and travelling in remote SA and at RFDS Health Services in Marree, Marla and Andamooka. These clinics are staffed by Remote Area Nurses and supported by a modern, fully-equipped 4WD ambulance service.

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child has teeth examined

Oral Health Care Program in SA/NT

Children living in the outback are twice as likely to have a cavity, missing, or filled teeth compared to their city counterparts. The Remote Oral Care Health Program delivers regular dental services and oral health education twice a year to communities without a permanent dentist. Patients receive basic dental treatments and oral hygiene education - services often up to a day's drive away.

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patient on stretcher

Inter-hospital Transfers in SA/NT

RFDS Central Operations conducts around 20 aeromedical transfers every day of patients from a country hospital to a major metropolitan hospital for a higher level of care. Often inter-hospital transfers occur in the middle of the night for patients requiring life-saving organ transplant or a newborn in need of emergency heart surgery at an interstate hospital.

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Utopia women sitting

Mental Health in SA/NT

A Mental Health Outreach Program that enables clinicians to make regular visits to remote communities in Central Australia. Our team of Mental Health Clinicians conduct regular mental health consultations in communities surrounding Alice Springs and beyond in Central Australia.

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students with flight nurse in aircraft

Education & Training in SA/NT

We offer a range of training programs including education for doctors and nurses to keep their emergency skills up to date, as well as First Aid training for people living in remote communities. RFDS Central Operations also offers a range of placements for medical and nursing students.

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doctor on the phone

Telehealth & Medical Chests SA/NT

Radio and telephone medical consultations with a Doctor or Remote Area Nurse for isolated patients. A rostered, on-call doctor is available to take calls 24/7. We also administer Medical Chests to more than 155 remote communities and stations throughout South Australia.

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Aboriginal Health Coordinator

Aboriginal Health Coordinator in SA/NT

The Aboriginal Health Coordinator focuses on providing a service specific to Aboriginal communities in South Australia. The position operates from the Port Augusta Base to liaise with Aboriginal patients of all ages, RFDS staff and health professionals.

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Adelaide RFDS Base

RFDS corporate and operational relocated in September 2016 to a new Adelaide Base constructed as the first tenant in Adelaide Airport's new Aeromedical Precinct adjacent to the main runway off Tapleys Hill Road.

Address

1 Tower Road
Adelaide Airport SA 5950

Telephone

08 8238 3333

Fax

08 8238 3395

Email

enquiries@flyingdoctor.net

Adelaide RFDS Base

The Adelaide Base and its team of pilots and flight nurses provide 24-hour emergency retrievals and inter-hospital transfers, serving all regions of South Australia, as well as the Sunraysia region of Victoria. Adelaide Base is also home to our engineering team which conducts heavy maintenance for the aircraft fleet situated across SA.

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Alice Springs RFDS Base

Address

28 Davis Drive Alice
Alice Springs

Telephone

08 8958 8600

Fax

08 8958 8680

Email

enquiries@flyingdoctor.net

Alice Springs RFDS Base

The Alice Springs Base provides 24-hour emergency evacuations and inter-hospital transfers by our team of pilots, flight nurses and engineers. Its 48 staff serve an area of approximately 1.25 million square kilometres from Marla in northern South Australia to Newcastle Waters in the Northern Territory, and beyond the border regions of Western Australia and Queensland. We also provide regular charter services to NT Health for the transport of health professionals working throughout Central Australia. The Mental Health Outreach Program delivered by mental health clinicians is also based in Alice Springs.

Andamooka Health Service

Opening hours: 9am – 5pm Monday to Friday.

Address

Hospital Road
Andamooka, SA 5722

Telephone

(08) 8672 7087

Fax

(08) 8672 7222

Email

andamooka@flyingdoctor.net

Andamooka Health Service

The Andamooka Health Service provides a Registered Nurse primary health care service, home visiting, referrals and a 24-hour medical consultation and ambulance service.

For emergency calls and evacuations call 1800 RFDS SA (1800 733 772)


Marla Health Service

Opening hours: 9am - 5pm Monday - Friday

Address

8 Cockatoo Crescent
Marla, SA 5274

Telephone

(08) 8670 7007

Fax

(08) 8672 7007

Email

marla@flyingdoctor.net

Marla Health Service

The Marla Health Service provides a Registered Nurse primary health care service, home visiting, referrals and a 24-hour medical consultation and ambulance service.

For emergency calls or evacuations call 1800 RFDS SA (1800 733 772)


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Marree Health Service

Opening hours: 9am – 5pm Monday to Friday

Address

First Street
Maree SA 5733

Telephone

08 8675 8345

Fax

08 8675 8385

Email

marree@flyingdoctor.net

Marree Health Service

The Marree Health Service provides a Registered Nurse primary health care service, home visits, referrals, short-stay facility and a 24-hour medical consultation and ambulance service.

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Port Augusta RFDS Base


Address

Port Augusta Airport
Port Augusta, SA 5700

Telephone

08 8648 9500

Fax

08 8641 0461

Email

philip.moran@flyingdoctor.net

Port Augusta RFDS Base

RFDS Central Operations state-of-the-art Communications Centre is located at our Port Augusta Base. Here, our Operations Coordinators receive emergency calls, plan and assign all emergency evacuation and inter-hospital transfer flights from Adelaide, Alice Springs and Port Augusta, while providing after-hours back up for the Broken Hill Base which is operated by South Eastern Section.


The Port Augusta Base serves an area of 840,000 square kilometres, providing comprehensive health services to people in the far west and northern regions of SA. Services include 24-hour emergency retrievals and telehealth consultations, inter-hospital transfers and remote fly-in primary health care clinics. In addition to our core of doctors, pilots, flight nurses, engineers and operations coordinators, our Aboriginal health coordinator and community health nurse are based in Port Augusta enabling them to focus on serving people in isolated areas.

Darwin Tourist Facility

Address

39 Stokes Hill Road
Stokes Hill Wharf, Darwin, NT 0800

Telephone

(08) 8983 5700

Email

rfdsdarwin@flyingdoctor.net

Opened in July 2016, the RFDS Darwin Tourist Facility brings together two iconic Australian stories: the history of the RFDS and the Bombing of Darwin in 1942. Visitors will be taken into another world with the latest virtual reality and holographic technology. Located at Darwin's historic Stokes Hill Wharf, the facility is operated by the RFDS in partnership with NT Tourism.

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RFDS Alice Springs Tourist Facility

Address

8-10 Stuart Terrace
Alice Springs, NT 0870

Telephone

08 8958 8411

Fax

08 8958 8490

Email

reservations@flyingdoctor.net

RFDS Alice Springs Tourist Facility

The RFDS Alice Springs Tourist Facility is a leading tourist attraction in Central Australia. Set in the original 1939 heritage building which housed the first RFDS Alice Springs Base radio operator, it features a life-size hologram of RFDS founder Reverend John Flynn who takes visitors through the history of the Flying Doctor from 1928 until the present. It also has a café and DocShop.

Our Fleet

Our Fleet

Pilatus PC-12

RFDS Central Operations operates 15 Pilatus PC-12 aircraft capable of carrying two stretchered patients in a full aeromedical fitout. They have a hydraulic lifting device to move stretchers on and off the aircraft through a dedicated cargo door. There are seats for a Doctor, Flight Nurse and one passenger. Four PC-12s are located at our Adelaide Base, three at Port Augusta, with the remainder of the fleet based in Alice Springs.

Pilatus PC-24

RFDS Central Operations will be taking delivery of its first permanently configured aeromedical jet in 2017/18 and has a launch customer option to purchase a second jet for delivery in 2018/19. The Pilatus PC-24 jet will almost halve the flying time of long-haul patient evacuations, as well as provide the capacity to transfer three stretchered patients and clinical staff to any capital city in the country without the need for refuelling.

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Help us keep saving lives

The RFDS call on a number of aircraft and use a wide range of medical equipment to go about our day-to-day operations. Help us keep them flying.

Image of plane

Pilatus PC-12

Donate $500 to help us purchase replacement Pilatus PC-12 aircraft at a cost of more than $7 million each.

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PC-12 interior

Aircraft interior

Donate $200 to help us fund the $700,000 medical fit-out of a Pilatus PC-12 aircraft.

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Image of AED

Medical supplies

Donate $50 to help buy a $33,000 a heart monitor defibrillator used inside our Pilatus PC-12 aircraft.

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