The RFDS in SA/NT
Emergency flights for victims of accident or serious illness from a remote location. A farmer pinned under a tractor, a child with a snakebite, a motor vehicle accident on a remote dirt road or a sudden severe illness all requiring urgent aeromedical evacuation to a major hospital. On any given day Central Operations will conduct five remote retrievals throughout SA and NT.Read more
Primary Heath Care
Regular fly-in GP and Community Health Nurse clinics are conducted to remote stations and communities from our Port Augusta Base fortnightly. Primary Health Care Services are also available from RFDS Port Augusta Base to those in living, working and travelling in remote SA and at RFDS Health Services in Marree, Marla and Andamooka. These clinics are staffed by Remote Area Nurses and supported by a modern, fully-equipped 4WD ambulance service.Read more
Oral Health Care Program in SA/NT
Children living in the outback are twice as likely to have a cavity, missing, or filled teeth compared to their city counterparts. The Remote Oral Care Health Program delivers regular dental services and oral health education twice a year to communities without a permanent dentist. Patients receive basic dental treatments and oral hygiene education - services often up to a day's drive away.Read more
Inter-hospital Transfers in SA/NT
RFDS Central Operations conducts around 20 aeromedical transfers every day of patients from a country hospital to a major metropolitan hospital for a higher level of care. Often inter-hospital transfers occur in the middle of the night for patients requiring life-saving organ transplant or a newborn in need of emergency heart surgery at an interstate hospital.Read more
Mental Health in SA/NT
A Mental Health Outreach Program that enables clinicians to make regular visits to remote communities in Central Australia. Our team of Mental Health Clinicians conduct regular mental health consultations in communities surrounding Alice Springs and beyond in Central Australia.Read more
Education & Training in SA/NT
We offer a range of training programs including education for doctors and nurses to keep their emergency skills up to date, as well as First Aid training for people living in remote communities. RFDS Central Operations also offers a range of placements for medical and nursing students.Read more
Telehealth & Medical Chests SA/NT
Radio and telephone medical consultations with a Doctor or Remote Area Nurse for isolated patients. A rostered, on-call doctor is available to take calls 24/7. We also administer Medical Chests to more than 150 remote communities and stations throughout South Australia.Read more
The RFDS Medical Chest has evolved over many years to provide pharmaceutical management for medical conditions, not just emergencies, which would be otherwise difficult for people living and working in remote areas to treat. With requests from remote communities, RFDS has determined the benefit of co-locating Automatic External Defibrillators (AEDs) with each RFDS Medical Chest as these will potentially save lives.Read more
Clinic Charter Services
The RFDS has been a preferred provider of clinic charter services in Central Australia for many years, safely transporting NT Health primary and allied health professionals between isolated communities from Alice Springs Base. Following the successful renewal on the NT Government’s supplier panel for the Short-Haul Passenger Air Charter Service, the RFDS has commenced clinic charter services to NT Health in the Top End region operating from its new Darwin Base.Read more
Aboriginal Health Coordinator in SA/NT
The Aboriginal Health Coordinator focuses on providing a service specific to Aboriginal communities in South Australia. The position operates from the Port Augusta Base to liaise with Aboriginal patients of all ages, RFDS staff and health professionals.Read more
Darwin RFDS Base
Darwin Base commenced operations in December 2017. The new purpose-built facility enables the RFDS to fulfil its strategic goal of providing the finest care through the entire north-south corridor of the Northern Territory and South Australia. The Base provides 24-hour emergency evacuations and inter-hospital transfers in addition to regular charter services to NT Health for the transport of health professionals delivering remote fly-in clinics throughout the Top End.
Alice Springs RFDS Base
The Alice Springs Base provides 24-hour emergency evacuations and inter-hospital transfers by our team of Pilots, Flight Nurses and Engineers. It serves an area of approximately 1.25 million square kilometres from Marla in northern South Australia to Elliot and Barkly Tableland in the Northern Territory, and beyond the border regions of Western Australia and Queensland. Crews also provide regular charter services to NT Health for the transport of health professionals working throughout Central Australia. The Mental Health Services Rural & Remote Areas Program delivered by RFDS mental health clinicians is also based in Alice Springs.
Alice Springs is also home to our award-winning RFDS Alice Springs Tourist Facility, which in recent years has undergone a major redevelopment to enhance its presence and improve the tourist experience for locals and visitors from all over the world. The RFDS Alice Springs Base also benefits from the Bill and Dawn Prior Village of 13 townhouses used as accommodation for staff and visiting clinicians.
Port Augusta RFDS Base
RFDS Central Operations’ state-of-the-art Operations Communications Centre is located at Port Augusta Base, from which our Operations Coordinators receive emergency calls, plan and assign all 24-hour emergency retrieval and inter-hospital transfer flights from Adelaide, Alice Springs, Port Augusta and Darwin, whilst also providing after-hours back up for the Broken Hill Base (operated by South Eastern Section).
The Port Augusta Base is headquarters of the RFDS Primary Health Care Service which serves an area of 840,000 square kilometres, providing comprehensive primary health care services to residents in the far west and northern regions of SA. Services include 24-hour tele-health consultations, remote fly-in primary health care clinics offering specialist chronic disease, mental health, oral health, maternal health, breast cancer and community health nurses/clinicians. In addition to our core of Doctors, Pilots, Flight Nurses, Engineers and Operations Coordinators, our Aboriginal Health Coordinator, Community Health Nurses, Lifestyle Advisor, Dentist and Dental Hygienist are based in Port Augusta enabling them to focus on serving people in isolated communities.
RFDS Darwin Tourist Facility brings together two iconic Australian stories: the history of the RFDS and the Bombing of Darwin in 1942. Visitors will be taken into another world with the latest virtual reality and holographic technology. Located at Darwin's historic Stokes Hill Wharf, the facility is operated by the RFDS in partnership with NT Tourism.
RFDS Alice Springs Tourist Facility
The RFDS Alice Springs Tourist Facility is a leading tourist attraction in Central Australia. Set in the original 1939 heritage building which housed the first RFDS Alice Springs Base radio operator, it features a life-size hologram of RFDS founder Reverend John Flynn who takes visitors through the history of the Flying Doctor from 1928 until the present. It also has a café and DocShop.
Our FleetOur Fleet
RFDS Central Operations operates 15 Pilatus PC-12 aircraft capable of carrying two stretchered patients in a full aeromedical fitout. They have a hydraulic lifting device to move stretchers on and off the aircraft through a dedicated cargo door. There are seats for a Doctor, Flight Nurse and one passenger. Four PC-12s are located at our Adelaide Base, three at Port Augusta, with the remainder of the fleet based in Alice Springs.
RFDS Central Operations will be taking delivery of its first permanently configured aeromedical jet in 2017/18 and has a launch customer option to purchase a second jet for delivery in 2018/19. The Pilatus PC-24 jet will almost halve the flying time of long-haul patient evacuations, as well as provide the capacity to transfer three stretchered patients and clinical staff to any capital city in the country without the need for refuelling.Read more